Touch screen would not move or hardly move. At times couldnt pull screen down to put in password or while putting in pattern password the line would jump all over the play. Couldnt move sideway to get bookmarks etc. Phone would get really hot. Went Sprint 6 times in one week...waited over hour at times..They ran diagnosis and reset and wouid not replace phone. Found out finally one night the problem was the generic charger I bought at Walmart. Even though it list that it was made for my HTC EVO it was a horrible product. One I went back to the Sprint charger it came with all problems disappeared instantly. Whew... was so close to having to buy new phone..To God be the Glory .