Google password change - problems logging into google on my galaxy S2

[ksammut91]

Hey all, I recently changed my google account password. I am trying to log into google on my phone, however when I enter the new password, it keeps telling me "You have entered the wrong password or your account has changed. Please re-enter your password." I've tried entering the new password a million times, tried re-starting the phone, tried putting in the old password etcetera etcetera, but nothing worked. Could some kind soul possibly help me?

 

[Metroid Prime]

Hello ksammut and welcome to the Forums.

Have you tried clearing the data on the google play store app to see if that helps?

 

[ksammut91]

Hey thanks!

Nope that didn't solve it :S this is really effing frustrating!

 

[Metroid Prime]

Do you mean like a G-mail account or a google account in general?

 

[ksammut91]

google account in general

 

[Metroid Prime]

Does it work if you try it on the PC?

 

[ksammut91]

yeah works perfectly on the pc!

 

[T.M.M.L]

Greetings ksammut91,

You can try going to the following link on your PC.

Underneath the log-in section is a link about accessing your account.

It will lead you through a few options on how to get a connection.

https://www.google.com/accounts

Hope this helps.

 

[gbaker59]

Hey ksammut91 I had the exact same problem recently. On the phone drag down the notification bar and look for something related to the password change or problem (I can’t remember what it said but it’s obvious when you see it). Press the exclamation point next to the wording an screen will come allowing you to make the change. Why it’s this convoluted is beyond me.

 

[ksammut91]

Solved it. I tried entering an application specific password and it worked. I cannot understand the issue of application specific passwords, would someone please explain?

 

[T.M.M.L]

Greetings ksammut91,

Welcome to the forums.

It seems like you have 2-step verification turned on.

When you use this, it allows you to use apps that request access to your Google account, without having to provide your Google information.

Application specific passwords are generated to provide these apps with said access.

Instead of inputting your main Google credentials into the app, you would provide the generated app specific code.

The app connects to your account like normal and your Google log-in password remains private.

You can also revoke access by removing the specific code from the allowed codes in your Google account.


Hope this helps