Has any one gotten a refurb or new phone cuz of the bugs?General


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  1. davros

    davros Well-Known Member This Topic's Starter

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    Like silent call? Dialer lag from hell? etc?



    Sent from my Eris using Tapatalk
     

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  2. Demache

    Demache Well-Known Member

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    No, I will probably have to get a replacement phone due to the trackball/USB interference issue, which is hardware related.
     
  3. eriscentro

    eriscentro Well-Known Member

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    My refurb is going to be for backlighting issues
     
  4. Jacklad

    Jacklad Active Member

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    I got one for the silent call issue, which had only happened once or twice - replacement phone had the bug as soon as i applied the ota - only it would not correct after a reboot - had to send it back-another is on the way-first one came with 1.5 even though tech support said it would come with updated software -we'll see what I get this time
     
  5. razorclose

    razorclose Well-Known Member

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    I'll be going for silent call/trackball problems. I'm considering just buying a Droid off of Ebay though.
     
  6. gpa111

    gpa111 Well-Known Member

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    I am getting one for this and keyboard lag, but I am wondering if this will happen to me to.
     
  7. 0wrx2

    0wrx2 Well-Known Member

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    ive got one on the way for the silent audio bug. verizon rep at the store was nice and didnt ask many questions before she told me she would just have a replacement sent. ive got to send the old one back though :rolleyes:
     
  8. gpa111

    gpa111 Well-Known Member

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    I think its crazy that htc hasn't heard of this issue... do they not know how to do google search?
     
  9. midnightd

    midnightd Well-Known Member

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    I got my refurb from Fedex yesterday afternoon... because of the "silent audio bug" - I'm not actually sure what that is, but neither was the rep I talked too.

    Got a brand-new looking phone in better condition than the one I had... shipped with stock 1.5 that is now rooted and flashed with Ivan's ROM.

    I'm sooooo happy I could f@rt rainbows. :D
     
  10. 0wrx2

    0wrx2 Well-Known Member

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    ive got the same plans for my new refurb on the way. finally get a chance to root!
     
  11. midnightd

    midnightd Well-Known Member

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    When you flash your phone, go with Ivan's Eris_Official 1.0 Alpha With Controllable Overclocking! [5/9/2010] - xda-developers

    Overclocking, Apps2sd (if you want to use it), wired tethering, wireless tethering.. all the cool little tweaks that make life easier all built-in and working perfectly. Looks exactly like the 2.1v3 leak, which is only slightly different than the actual OTA.

    I even flashed a newer radio and got all my bars back. w00t
     
  12. davros

    davros Well-Known Member This Topic's Starter

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    If bringing it to a store did anyone have to prove the silent bug? Mine is very speratic but always at a bad time when it does happen.

    Sent from my Eris using Tapatalk
     
  13. midnightd

    midnightd Well-Known Member

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    I called. Told the lady the sound cut in-and-out sometimes. She walked me through a factory-reset and said to call back if it kept happening. I called back an hour later and they shipped me out a replacement the same afternoon.

    Everyone I talked to was very cool about it. I think it was good timing too because they knew there was a release but they didn't really know anything about it. When the faithful tech support question of "did you turn it off and turn it back on" didn't work out... well, I knew I was "new" phone time. :D
     
  14. Haxcid

    Haxcid Well-Known Member

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    Same deal for me. I called and they made notes saying that if I call back to just ship a replacement.
     
  15. mandirae16

    mandirae16 Well-Known Member

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    I recieved my replacement yesterday. I was missing calls that I wasn't even being notified about. I was missing calls because I was getting a black screen and could not answer the phone and my text messaging app was closing all the time. Now I'm just sitting here thinking about rooting....
     
  16. Renocat

    Renocat Member

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    Mine was sporadic as well. They called my phone about 15 times until it didn't ring. i also had two texts come in while I was in the store and they had no sound either
     
  17. tilejoesham

    tilejoesham Well-Known Member

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    i got 2 replacement phones because the screen kept going to the left and i can say that i now i have an eris working awesome !
     
  18. thenestor

    thenestor Well-Known Member

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    I got a replacement about a week ago.

    I called customer service the Wednesday before last, explained the silent call bug, and explained the steps I had taken to troubleshoot (hard reset, no apps). They sent a replacement out 2-day FedEx (with 1.5 on it), and the replacement has worked correctly for 9 days so far... *still crossing my fingers*
     
  19. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

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    Glad to hear that, thenestor.
     
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  20. 0wrx2

    0wrx2 Well-Known Member

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    good to hear! will you be keeping 1.5 on it? has it been asking you take the ota?

    my replacement comes tomorrow. just want to know what ill be dealing with ;)
     
  21. thenestor

    thenestor Well-Known Member

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    Came with 1.5, and I took the OTA. Incidentally, I always had problems with 1.5 on my old phone (which is why I was eager to get 2.1 in the first place), and I noticed that 1.5 ran much better on the replacement phone. That speaks to Frisco's theory: Good 1.5 = Good 2.1 and Bad 1.5 = Bad 2.1.
     
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  22. alprazolam

    alprazolam Well-Known Member

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    Mine will be in on Wednesday. Question is, do people with rooted ROMs experience the call bugs? I plan to root right away in hopes that the problem doesn't come up.
     
  23. Renocat

    Renocat Member

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    Yes i was rooted and had the issue. I unrooted, went back to stock, took it to the store and still had the issues. That's when they called the phone 15 times in the store until it didn't ring on an incoming call and sent me a replacement. I rooted as soon as i got the replacement and haven't had the problem since
     
  24. alprazolam

    alprazolam Well-Known Member

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    Well, I will keep the phone I have for at least a week or so in order to test out the replacement. They say you have 10 days, but they didn't charge my bill until 2 months later last time I got a replacement phone. Even then, they allowed me to send it back and credited my account.
     
  25. BlueDC2

    BlueDC2 Well-Known Member

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    I got mine for the main reason being that proximity sensor just didn't work 50% of the time, no matter how clean it was.

    I'd try to do voicemail, couldn't type in passwords, etc. without waving my hand in front of the damn sensor.

    A few issues I didn't mention that would have contributed were
    -dialer lag
    -1 or 2 missed calls with no ring or notification
    -50% without signal
    -etc...

    Anyway, I obviously rooted (even after seeing the system update notification), now I am on VanillaDroidv1, totally gutted of sense, dialer replaced with nubdialer, etc...it's fast and less buggy.

    JIT + OC (If I can figure out if the OC patch work) + no sense (even in the background) = smooth & fast...Just what I always wanted out of my Eris.
     

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