help.my phone keeps turning on and off by itselfSupport


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  1. Maggiebabe

    Maggiebabe Member This Topic's Starter

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    hello... I have a Samsung transform ultra.. I have a new battery in the phone... the phone keeps turning on and off by itself.. I cant seem to do anything at all as soon as it boots up it shuts right off... I tried to do a hard reset and the phone says it E:cant find misc and also E:logfile does not exist... I don't know what I did wrong and now I am so mad without my phone.. does anybody know what to do to restore it ... or make it stay on.. without turning off right away.. I would greatly appreciate thee help.. thanks...
     

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

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    sorry to hear that you are having issues with your phone. that error does not sound good. it could possibly be that your misc partition is corrupted. if this is the case then you have a hardware issue. hopefully, you have insurance or some kind of protection plan.

    is the phone rooted?
     
  3. Maggiebabe

    Maggiebabe Member This Topic's Starter

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    the insurance expired and have no protection plan:(....im not sure about any thing u are saying... misc partition ?... rooted?... is there anyway to fix it.. or am I just going to throw the phone away... im so confused... :confused:
     
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

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    basically in android your phone is divided into many parts.

    they are:
    • /boot
    • /system
    • /cache
    • /data
    • /recovery
    • /misc

    the misc partition is where some of the miscellaneous settings are stored. it has been known to get corrupted on occasions on some devices.

    here is a great explanation of the partitions:
    found here:
    Android Partitions Explained: boot, system, recovery, data, cache & misc

    rooting is kind of like jailbreaking for an iphone except you gain full "administrator rights" like on your pc. a rooted phone has access to the system partitions and you can pretty much change anything you like including removal af all bloatware( any junk that was added by the carrier). there are a whole bunch of reasons you should root the phone.

    however, rooting your phone in this state will not help you now. if it is a corrupted misc partition then you are pretty much SOL......sorry:(

    maybe your eligible for an upgrade?:D
     
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  5. Maggiebabe

    Maggiebabe Member This Topic's Starter

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    oh wow.. so there is no way to fix it... :(...and not sure how to do it either.... guess ill be saving my pennies for a new one... so pissed about this damn phone... :mad:
     
  6. Maggiebabe

    Maggiebabe Member This Topic's Starter

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    so is there anything I can do to at least try to get it working... even if it messes up the phone.. which is already messed up.. I would just feel a little better if I tried something .....what can I download on sd card or wherever... help....lol
     
  7. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

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    not sure really. let me see if there is anything out there. but really you can't do much if the phone is not rooted.
     
  8. Mikestony

    Mikestony ~30% Carbon Black ± Moderator

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    Did this whole issue start after the new battery was installed?
    We can try to find a firmware update to flash with Odin.

    I'm on tap a talk right now so I can look later:D
     
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  9. Maggiebabe

    Maggiebabe Member This Topic's Starter

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    I would greatly appreciate it.... if there is anything... possible... thanks
     
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  10. Maggiebabe

    Maggiebabe Member This Topic's Starter

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    well the phone started to turn on and off before the battery was replaced a few times.. then I was told to do a hard reset by boost.. so I did .. after that I noticed the battery was being drained really fast... so I went with a new battery and it still shuts on and off by itself.. doesnt even load sometimes to the start up screen with my apps... it just loads the Samsung logo... and then shuts off and restarts all over again.. and that's all it does .. I have to take the battery out in order to shut it down... thanks:(
     
  11. Mikestony

    Mikestony ~30% Carbon Black ± Moderator

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    How did you do the hard reset? You mean a factory reset? Did you do that whilst booted up in the operating system or in recovery?

    Edit: I just noticed this now that I am at a computer...I will move this thread into the Samsung Transform Ultra forum for ya:D
     
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  12. Maggiebabe

    Maggiebabe Member This Topic's Starter

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    well when I called boost they told me hard reset.. I held the power button and the volume down button together.. when the Samsung name appeared I released the power button... then the little android guy was on with a folder.. I then went to where it says reset the entire phone it then asks u yes or no about deleting all your info.. I did that and then the phone just started shutting on and off ... and then I couldn't do anything at all
     
  13. mydian

    mydian Well-Known Member

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    All these Samsung Transform Ultra's have the "can't find misc" error. It doesn't cause any problems with the phone what so ever, so you can rule that out. As I said every single one of them, even with a custom recovery does that.

    Does your phone still shut off by itself while it's plugged in? I know you said you replaced the battery already, but my wife's phone was doing the exact same thing and it was a bad battery.
     
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  14. Maggiebabe

    Maggiebabe Member This Topic's Starter

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    yes it shuts off and turns back on while its plugged in... and it keeps doing it over and over..
     
  15. mydian

    mydian Well-Known Member

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    That's not good. Try pressing on the back of it, or take the back off and make sure the battery isn't loose and the battery contacts look clean (Mikestony's suggestion).

    You could also try a different SD-card if you have one laying. I know that sounds weird, but this phone comes with an absolute garbage SD-card and used to make my phone reboot itself.. never shut off though.

    If you could keep the phone running long enough, you can use Odin to install CWM recovery, then root it, then install a custom rom. But, being as this is not a common problem you're having for this phone that probably won't fix it.
     
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  16. niteNarmor

    niteNarmor Well-Known Member Contributor

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    Is this device rooted? The main cause of this issue (shutting off while plugged in) is usually because of the Bluetooth drivers are messed up.

    Have you uninstalled the stock music app, by any chance?
     
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  17. xaelith

    xaelith Well-Known Member

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    It sounds to me like what happened is that the phone was shut off in the process of it reverting everything to factory settings, which corrupted the boot sector (it sucks, but it happens sometimes, and is fixable).

    I can only point you in the right direction right now because I'm at work, but look for the ClockWorkMod (CWM) thread created by Mavrikmeercat, and some sort of .zip file that says it's a stock Boost ROM. Both should be available in the "Transform Ultra - All things root" section of the forums here. If you would like more detailed instructions and personalized help, send me a private message, and I'll reply as soon as I'm able.
     
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  18. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

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    i do not think that she is rooted, so these suggestions will not work.
     
  19. xaelith

    xaelith Well-Known Member

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    I understand that she doesn't have root access, but the items I told her to look for are still necessary in order to get the phone back to working, regardless of root or not.
     
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  20. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

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    ok you guys know best......LOL
     
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  21. poopoochachu

    poopoochachu New Member

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    I joined this site just to answer this question. Let me know if this works for you.

    It's totally random, but my phone started doing this this morning. I also have a Samsung Galaxy S2. It would shut off as soon as i turned it on though sometimes it would stay on for up to 5 minutes at a time. I know it was a problem with the firmware because the switches would do weird stuff. I would turn the volume down and it would take a screenshot instead.

    After 30 minutes of turning my phone on, I decided to plug the headphones in because the start-up noise would play everytime and it really freaks out my dog. Lo and behold, it worked! I don't know if it tricked it into fixing itself somehow or what, I'm not an expert. The problem is gone for good though.

    tl;dr - try plugging in headphones before turning it on.
     
  22. DaBuGzLiFe

    DaBuGzLiFe New Member

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    That Worked like a charm!
     
  23. Prem Biswas

    Prem Biswas New Member

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    Me too - I joined this forum just to post this:
    Had similar problem with samsung SM-G313HU - I factory re-set the device, updated the firmware, all no avail - plugged my head set and that was the end of the problem... However, the same did not word a a friend's android phone (Spice) whose soft buttons had stopped working - she hadn't upadted the software though...

    Thanks for the post it was very helpful.
     
  24. Sebastien1234

    Sebastien1234 New Member

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    it is power button issue... stuck
    try to hold volume (up or down) and home button, without power button, if something appear, then definitely the problem is from power button: it is stuck
    3 years difference between my answer and the question, but i hope maybe this will help others :)
     
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