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Support Issue In my HTC ONE S


  1. DeathSlayer

    DeathSlayer New Member

    Hey
    I had recently got a HTC One S (T-mobile, unlocked) ....
    One major issue is that the FACTORY RESET won't work ....
    Tried it from the settings & from the hboot screen as well ...
    The phone merely restarts .... all apps & data remains as it is ....

    Secondly, the software update ....
    It worked one time .... and after that whenever i try to update the software ....AGAIN, the phone merely restarts ....

    Any views .... REALLy need to sort out my phone.

    Thanks Already !!!

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  2. olbriar

    olbriar Moderator Moderator

    Hello DeathSlayer and welcome to Android Forums. I wish I knew more about your phone so that I might assist you in a successful factory reset. I'm sure one of our friendly members will be able to help you. Best of luck and thanks for using these forums.
  3. hipster7929

    hipster7929 Well-Known Member

    If you can
  4. Anita

    Anita New Member

    Can you do this, even if the power button won't work? There lies my problem...
    :confused: :'(
  5. nanobis

    nanobis Member

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