I love my hero. But two little problems: I have an IMAP email account - I can only see the inbox, and none of the other folders sync properly. Can I get the sent items uploaded to the IMAP sent items folder? I'm not sure if this just isn't possible, or if it's because on my other clients the sent folder is set as INBOX.sent-mail. My hero seems to store sent items in a folder called Sent. Is this a local folder or on the IMAP server? I can't seem to find it on my other clients... Also: Setting the Lockscreen wallpaper from the wallpaper gallery? Is this possible? For me it just takes me straight to the photo albums Thanks in advance.
Dear Richard,
Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.
You recently wrote us about an issue that you have encountered with your device.
1. Tap Start, select Messaging (if Messaging is not present, select Programs, messaging).
2. If Select Account Appears, select the IMAP Email account.
3. Tap Menu, select Tools and select Options.
4. Tap the Message tab.
5. Ensure Keep Copies of sent items in Sent folder is Selected.
6. Tap ok.
Thanks,
My sent emails are being saved to the sent folder, but I'd like to know if this is an IMAP folder or a local folder, and if I can change the settings to use the same IMAP sent-mail folder that my other clients use. Also, when I do open other IMAP folders they all appear empty, even though I know there are recent messages in them.
Can you explain what you mean by "tap start", as I can see nothing that says start and I don't recognise the menus you describe.
Also, what about my question about changeing the Lock Screen wallpaper to something else from the wallpaper options? At the moment it's only giving the option to set a photo from the camera album.
Kind regards
The IMAP-capable email client programs retrieve the messages' headers from the server and can store local copies of the messages in a local (temporary) cache. All the messages are left on the server until they are deleted by the user you can re-synced by the next connection.
it is the only way
To change the Home screen wallpaper
1. Press HOME > MENU, and then tap Wallpaper.
2. Select Home.
Note Select Lock screen to change the Lock screen wallpaper.
3. Tap Albums or Wallpaper gallery.
Tap Albums to use a picture that you have captured using the camera
or copied to your phone as a wallpaper. You can crop the picture before
setting it as a wallpaper. See “To crop a picture” in Chapter 7 to learn how
to crop the picture.
Tap Wallpaper gallery to use preset phone wallpapers.
4. Tap Save or Set wallpaper .
Just to be clear, the main thing that I want to know is if Sent email messages are uploaded to the IMAP server, or just stored on the phone.
For the lockscreen wallpaper - no Wallpaper gallery option comes up, it just takes me straight to albums. Is this a bug?
Dear Richard, Sent email messages are uploaded to the IMAP server not stored on the Hero At the present you can set from albums as walpaper