I am a new user of the Galaxy Tab 10.1, and Android in general, so forgive me if this question has been asked before. I have installed the latest version of Kies on my Mac (10.7.2). Every time I try to connect my Tab to it, under the devices tab, it will say "connecting..." endlessly, and will never recognize my device. On the Tab, it says "MTP" connection... but nothing ever on the Mac. I have turned USB debugging off, which is the only way I have heard this problem to be easily fixed. I have tried reinstalling it, but this has not worked as well. I just finished chatting with a Samsung Support Rep, who recommended a hard restart, which I was a little unsure about. Is there any way to fix this problem without resetting the Tab (less than a week old, 32 GB WIFI model) to factory defaults? Thanks in advance.