Need driver for my computerSupport


  1. Growler48

    Growler48 Well-Known Member

    My computer doesn't recognize my X when I plug it in. It runs the Found New Hardware wizard, but doesn't find the correct driver on the internet. Any ideas on how I can get my computer to recognize the X and its SD card?

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  2. cvfd13

    cvfd13 Well-Known Member

    Do you have USB Debuging turned on? I did and had the same problem. When I turned off the debuging, it worked fine.
  3. Growler48

    Growler48 Well-Known Member

    I don't know. How do I check?
  4. JubbaTheHutt

    JubbaTheHutt Well-Known Member

    I had this same issue this afternoon when I attempted to plug my X into the PC.

    I had to download the driver via Moto's website, which you can find here: USB and PC Charging Drivers - Motorola USA

    Some people are reporting that their system recognizes the phone immediately, though I'm starting to wonder if this is a Win 7 based issue?
  5. cvfd13

    cvfd13 Well-Known Member

    Goto Settings/Applications/Development. If USB debugging is checked, uncheck it.
  6. cvfd13

    cvfd13 Well-Known Member

    I have Windows 7, but got it working without having to download the drivers. You can also change the connection type to see if that helps. You do that by pulling down the notification bar and tap USB Connection. Change the setting to something different.
  7. Growler48

    Growler48 Well-Known Member

    Ok, I downloaded the new driver and unchecked the USB debugging. I'm now able to access my SD card. My internal memory is not showing up. Shouldn't I be able to see that, too?
  8. redeye93

    redeye93 Member

    From what I understand, the internal memory is only for apps storage. Therefore, you can't access it like that. I could be wrong though.
  9. 2horses

    2horses Well-Known Member

    I installed it on Win7 with no problems, nice little interface there! I did not change anything on my phone or my laptop to get it to run, and so far I have installed it successfully on XP, Vista and 7 - all 32 bit. Have not tried it on the 64 bit version of anything yet.

    However, 7 is the only one that automatically opened the device window - on the other two I just got the web link to download Vcast opened. I'll have to check the other two for this interface when I get back to work on Monday.
  10. ndfan4u

    ndfan4u Well-Known Member

    I have windows xp and am having trouble seeing my phone on my pc. I downloaded the drivers but now it sees it as a camera and not a phone.
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