So my wife and I have had our evo's for 2 weeks now. We love them but we get no service in our house. I came over from ATT where I have good service in my home but the calls would drop left and right. I have called retentions twice and been told that due to the age of my account they cannot give me the airave device or waive the fee. Then a supervisor told me that if I was unhappy with my service I should probably cancel the account. I informed him that I am not unhappy with the service, I just have very poor reception in my home, to which I was informed again that if I am unhappy I can cancel my account and that is what the 30 day period is for. They in no way want to attempt to keep me as a customer apparently. Is there anyone here with a newer account that was able to get an airave from sprint fees and costs waived? If so, can you offer me any advice?