Help No Sound and Other Problems

[bob303]

Hey, so I've had many problems with my Droid X since purchase a bit over a year ago. The first was the occasional SD card is damaged error message every once in a while. I would be unable to hear any sound in any application but I could talk in phone calls. Restarting the phone fixed it for a few days then it would come back. I factory reset the phone and everything worked fine for just a few weeks. The message no longer appears but I have even worse problems now. There is no sound at all(even in calls) and when I am in a call there is just a ringing in the other phone. Restarting fixes it, but now only for a few hours(if that). Help would be great, thanks.

 

[Doit2it]

It sounds like there is no easy fix. Do you have insurance or the extended warranty on the phone? If so, I'd go that route.

Here are a couple of troubleshooting steps that may help, but probably will not.

If it's possible that water (even a drop of rain) got into the headphone jack and there may be corrosion in there. Try to plug and unplug a headphone into the jack a few times then unplug and see if there is a change in the sound issues. Also, can you get sound thru the headphones? Like I said, it's a long shot.

Can you use the speakerphone while on a call? My headphone jack or earpiece got wet in a downpour and I had no sound from the earpiece for a few days, but the speaker phone worked while on a call. Try a speakerphone call.

 

[Metroid Prime]

Moved to Droid X Support & Troubleshooting.