Only show new (unread) mail in notifications?


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  1. Vrtigo1

    Vrtigo1 New Member This Topic's Starter

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    I sync my work mail (Exchange) to my Captivate, and have noticed a problem with the notifications. Let's say that it's been an hour since I looked at my phone and in that time I've received 10 e-mails. Even though I've read and potentially deleted or filed these e-mails on my computer, the phone still has a notification that I've received 10 e-mails.

    On my iPhone and various Blackberries, once I read a message on my computer, it would no longer show up as a new message on my phone. I get tons of e-mail, so this is a real headache for me. Does anyone know of a way to make the notifications message count stay in sync with what's actually unread/new on the Exchange server?
     

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  2. thindery

    thindery Well-Known Member

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    I only use gmail and no outlook stuff. I was having a similar problem with the gmail app. It wasn't refelcting what was correct on the web browser version,etc. I found this tip somewhere and it solved my problem:

    1) Click settings
    2) Applications
    3) Manage Applications
    4) Settings button
    5) choose filter and select all

    This is where it will be different. I went and found "Gmail" and "Gmail Storage" on each one i did the "clear data' and "clear cache".

    I'm assuming you are using the regular "email app". So do it for the email app and pick "clear data" and "clear cache".

    For me, I did it once and never had the problem again.

    Hope that helps.
     
  3. Vrtigo1

    Vrtigo1 New Member This Topic's Starter

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    I tried what you suggested, but it didn't seem to help.
     
  4. thindery

    thindery Well-Known Member

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    i'm out of ideas. check over at xda forums. there are tens of thousands of users on there at any given moment and it may not be just device specific so search the whole forum, not just captivate.
     

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