Orange not doing deals on Hero?


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  1. NiceCupOfTea

    NiceCupOfTea Well-Known Member This Topic's Starter

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    My wife just called Orange CS retentions saying she had found a better deal on T-Mob for upgrading - they asked what it was, said "that sounds good" and are sending her PAC code!

    Are they not doing deals on the new phone? To be honest it wasn't much better than what she already had from Orange CS, but without the
     

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  2. mcmonkiez

    mcmonkiez Well-Known Member

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  3. Wahwah

    Wahwah Well-Known Member

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    If you're paying
     
  4. jimeller

    jimeller Well-Known Member

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    I upgraded on Orange. I had to pay
     
  5. NiceCupOfTea

    NiceCupOfTea Well-Known Member This Topic's Starter

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    I'm not surprised you got such a good deal considering the amount you spend with them!! ;)

    My wife has been with Orange for 9 or 10 years, bills always paid on time (direct debit), but usual monthly bills have been
     
  6. TheBrit

    TheBrit Well-Known Member

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    I just changed from Orange to T-Mobile. Had the Diamond - was due an upgrade and Orange were not interested in matching T-Mobile. :rolleyes:

    They gave me the PAC code with no argument though. :)

    Edit: The 3GB W&W+ allows tethering in the T&Cs - Orange does not. :D
     
  7. mcmonkiez

    mcmonkiez Well-Known Member

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    I m on Orange and im allowed tethering but again I have tobeunder 3 gb . I have using it for last couple of years on my old handset iPhone and never told or charge by Orange.
     
  8. NiceCupOfTea

    NiceCupOfTea Well-Known Member This Topic's Starter

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    Sorry guys, what's "tethering"?
     
  9. mcmonkiez

    mcmonkiez Well-Known Member

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  10. mcmonkiez

    mcmonkiez Well-Known Member

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    Is where u can use ur phone as a modem to browser net on laptop

    And Orange does allow it period.!
     
  11. NiceCupOfTea

    NiceCupOfTea Well-Known Member This Topic's Starter

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    How do they know? Data is data! I have done it with mine a couple of times ;)
     
  12. NiceCupOfTea

    NiceCupOfTea Well-Known Member This Topic's Starter

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    Well that didn't go so well ;)

    Just spoke to retentions - they absolutely wouldn't budge on data. Turns out as my wife is leaving Orange I won't be able to keep that magic number. He added on some minutes so I'm on 1000 but I've no idea if that will cover it... Then he said that the girl I spoke to yesterday added a 10% discount that wasn't available, so I was going to have to pay
     
  13. nafe

    nafe Well-Known Member

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    Whelp, just had a conversation with Retentions and they've basically said that there is absolutely no 3gb data package on Orange for mobiles. None at all. Zip, zilch, nada.

    Hmm.
     
  14. mcmonkiez

    mcmonkiez Well-Known Member

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  15. nafe

    nafe Well-Known Member

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    Spoke to a second guy who said the same - he also said that the highest they do is a 1gb data bundle for
     
  16. NiceCupOfTea

    NiceCupOfTea Well-Known Member This Topic's Starter

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  17. mcmonkiez

    mcmonkiez Well-Known Member

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  18. NiceCupOfTea

    NiceCupOfTea Well-Known Member This Topic's Starter

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    To be honest I'm scared that they will tell me what I've just signed up for is a mistake so I'm leaving them well alone at the moment! :D

    Funny though, shame I don't get a reward for being with them 13 years! (Sept 96 I signed up for my first Nokia Orange 5.1!)

    I'll see how it goes - I may get nowhere near the 500MB of data...
     
  19. mcmonkiez

    mcmonkiez Well-Known Member

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    :D "mistake"

    well to be honest 500MB is enough if you have wifi at home .
     
  20. NiceCupOfTea

    NiceCupOfTea Well-Known Member This Topic's Starter

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    Well, on my second call (to retentions) I was told that the first quote I got from upgrades was a mistake - I'd been given a 10% off that I shouldn't have! So when I called for a 3rd time (to upgrades) to be told it was cheaper than on my first call I checked all the details and bit their arm off!

    Time will tell!

    I have Wifi at home and my brother who has had a Hero for a couple of weeks reckons that it doesn't affect his battery when he leaves it on (unlike my TyTN II!).

    Anyway, I have coped on 30MB/month for 18 months, so hopefully this will be OK.
     
  21. mcmonkiez

    mcmonkiez Well-Known Member

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    to be honst i think each CS have own brain to work one CS tell you something else and next tell you something else...

    all mobile network CS i think lost the plot.
     
  22. phillevy

    phillevy Well-Known Member

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    I just upgraded on UK Orange with what I thought was a great deal (free phone, 1200 mins, unlimited landlines, 500 texts and 500mb data for
     
  23. mcmonkiez

    mcmonkiez Well-Known Member

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  24. phillevy

    phillevy Well-Known Member

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    It's actually Racoon 45 with an automatic
     
  25. TheBrit

    TheBrit Well-Known Member

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    I did plenty of Tethering on Orange with my Diamond and they never complained but it was in T&Cs that you were not supposed to. :eek:
     

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