OTA Update Failed

Discussion in 'Android Devices' started by hwangster, Dec 9, 2009.

  1. hwangster

    hwangster Member
    5

    Sep 30, 2009
    6
    0
    5
    I got the message for the OTA update today. After it downloaded nothing happened. I try looking at Settings>About Phone>System Update, but my phone does not that "System Update".

    My Firmware is 1.5, and my Software Version reads 1.0.0.A6288
    Build Number is 2.73.751.4 146733 CL#61205 release-keys

    Why didn't my phone update? I tried rebooting, but no luck....
     

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  2. Kelmar

    Kelmar Done by choice
    VIP Member
    823

    Nov 28, 2009
    11,820
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    Yikes! I'be never heard of THAT software version! Backup all your information ( contacts, etc...) and either take it to the Sprint store so they can flash your phone OR go to xda and download the Sprint Hero RUU and update it yourself to a version that will take the OTA.

    You are using a Sprint Hero, right?
     
  3. hwangster

    hwangster Member
    5

    Sep 30, 2009
    6
    0
    5
    I am in Taiwan
     
  4. Kelmar

    Kelmar Done by choice
    VIP Member
    823

    Nov 28, 2009
    11,820
    4,751
    823
    So you are using the GSM hero with the chin and not the chinless sprint hero, right?
     
  5. hwangster

    hwangster Member
    5

    Sep 30, 2009
    6
    0
    5
  6. mjcook1984

    mjcook1984 Active Member
    16

    Aug 28, 2009
    28
    4
    16
    CAD Tech
    Warrington (Northwest) UK
    My g2/hero has the same software version but I've never over the air updated

    Uk
    T-mobile g2/hero
    Rooted
    Modaco 3.0
     
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