Please Help!! Green line appearing on my Google Pixel XL screen

[Olufunmilola]

Hello, I woke this morning to meet a really thing green line across the left side of my Google Pixel XL screen.
Please what can i do to fix it now!

 

[Rob]

This sounds like a screen defect that would be covered by the manufacturers warranty. Can you send us a picture of the phone with the green line? I assume that if you take a screenshot, the green line doesn't appear?

 

[Olufunmilola]

Here is a picture of the phone

 

[jj14x]

Hello, I woke this morning to meet a really thing green line across the left side of my Google Pixel XL screen.

This sounds like a screen defect that would be covered by the manufacturers warranty. Can you send us a picture of the phone with the green line? I assume that if you take a screenshot, the green line doesn't appear?

I'd second what Rob said - and ask his question again (when you take a screenshot, does the green line appear?) - from what I'm seeing, I think it won't appear in screenshot, and if so, you should reach out to the manufacturer.

 

[mikedt]

Yeh, that's definitely a screen defect, replacement screen required

 

[Olufunmilola]

Yeah, when I take a screenshot it doesn't appear...
Please any advice on how to reach out to the manufacturer... I'm in Nigeria and the Google Pixel is very rare here.

 

[codesplice]

Yeah, when I take a screenshot it doesn't appear...
Please any advice on how to reach out to the manufacturer... I'm in Nigeria and the Google Pixel is very rare here.

In that case, I would recommend contacting the place you purchased the device. Google is generally only able to provide support for phones bought from an authorized retailer in their limited launch countries.