Receiving CallsSupport


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  1. danimal069

    danimal069 New Member This Topic's Starter

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    Hello all. I am new to the forums but am having a problem with my moment. I can make calls. I can text and receive texts. Surf the internet fine.. I just cant receive any incoming calls. When people call me they get the generic " the sprint customer you are trying to reach is unavailable". I have done a search of the forums to no avail. Any help would be greatly appreciated..
     

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  2. dntesinfrno

    dntesinfrno Well-Known Member

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    Sounds more like a network provisioning error than a problem with the phone. I would start with calling sprint customer service and see if they can solve it.
     
  3. Stoney62

    Stoney62 Well-Known Member

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    Pull the battery and wait for at least a minute before putting it back in and starting your phone. You might want to update your PRL too.
     

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