Replacement X


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  1. esn

    esn Well-Known Member This Topic's Starter

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    I am going on two days with a new replacement X and so far no issues at all plus The camera takes better pictures and no reboots so far. The new X seems much different than my original X. I just hope it stays this way.
     

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  2. bigtex19

    bigtex19 Well-Known Member

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    so your droid x randomly rebooted at times for no reason too? I thought maybe I had done something to mess mine up or something
     
  3. esn

    esn Well-Known Member This Topic's Starter

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    If you go to motorolas web site in the Droid X forums there is a large thread just on random rebooting . I found the site very helpful.
     
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  4. bigtex19

    bigtex19 Well-Known Member

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    was it any real hassle to get a replacement and did it cost you anything?
     
  5. esn

    esn Well-Known Member This Topic's Starter

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    I called and complained a couple of times plus it is what motorola is suggesting on their support web site. Plus I was within my 30 days and they sent me a new one.
     
  6. teknonoob

    teknonoob Member

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    Just wondering, other than taking better pictures, what else is different or better?
     
  7. Quintessence

    Quintessence Well-Known Member

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    I have had reboots on all of my Android devices
     
  8. bigtex19

    bigtex19 Well-Known Member

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    man i got my x on the day that it came out.....and that is beyond the 30 days. guess i might have to raise some serious cane or use my phone insurance crap
     
  9. esn

    esn Well-Known Member This Topic's Starter

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    No more rebooting or freeze ups and the camera is 100% better and if it helps the manufacture date is July 1st 2010
     
  10. nynvolt

    nynvolt Well-Known Member

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    Your covered by manufacturer warranty for one year. I have used it on a prior phone in the past and received a replacement with no hassle at all. You will have to keep your old battery and likely your sd card. It will say "re-manufactured" on the replacement phone but the one I got was either band new or it was made to look brand spanking new, I couldn't find any defects on the replacement at all.

    Don't go through insurance if there is a co-pay, warranty is free.
     
  11. jbhumph

    jbhumph Well-Known Member

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    For what it's worth, a friend of mine was having random reboots on their Droid X. They got a replacement and had the same problem. I downloaded 2.2 (unofficial of course) for them and they have yet to have a single reboot. Dunno if the software has anything to do with it but it seems to have helped in this scenario?
     
  12. sund0wn

    sund0wn Well-Known Member

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    yeah, the "certified like new" phones are just that, "like new." when someone buys a phone and returns it within the 30 days, that esn can never be sold as new again. so, they are sent back to the manufacturer, and the cases and glass are replaced, and they go thru a 100 point inspection. there are often fewer problems with the "clnr" phones than with new ones, since every single one is inspected. that isnt to say they are perfect, but they are under warranty as well (to the end of the original warranty or 90 days, whichever is longer).
     
  13. ZXMustang

    ZXMustang Well-Known Member

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    I am on my third replacement. And so far, the first one(new) and the second one(new) both had ear piece issues. The third one(certified like new) has been the only one that has been error free ironicly enough. But all three take the worst pictures I have ever seen. My wife's droid incredible takes the most clear and vibrant pics, worlds better than all three of my x's.
     
  14. bigtex19

    bigtex19 Well-Known Member

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    yeah i went up to verizon the other day to talk to them about it and to get an extended battery and they told me that the phone was under warranty for a year. im just gonna let it go for a while and see what happens with it. i did delete a couple of apps off my phone the other day though and it seems to be running a lot smoother. i would also expect the new software to make a good difference on the phone too though. just waiting on the ota update for now though
     
  15. esn

    esn Well-Known Member This Topic's Starter

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    Update mine started to reboot again hopefully 2.2 corrects this problem.
     
  16. sorka

    sorka Well-Known Member

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    What is this 30 day people keep talking about? I know of no 30 day period that has anything to do with the warranty. The warranty is one year from the date of purchase.
     

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