Samsung Galaxy Tab 2: external Samsung keyboard issue

[merciadriluca]

Hello. I've got an up-to-date Samsung Galaxy Tab 2, for which I've also got an external keyboard. This keyboard is a Samsung one. For some characters, I've got issues. For example the "@" is impossible to write. I therefore downloaded the program "External Keyboard Helper". I however need to launch it every time I plug the keyboard. It gives me a list of two choices concerning the typing mode: "Samsung keyboard" or "External Keyboard Helper". I then need to choose "External Keyboard Helper", for which the choice of the "belgian" layout gives me the correct layout, with "@" and so on. The issue is twofold:
1) In the "parameters" menu, my "Samsung keyboard" checkbox is grey and cannot be unchecked. The "External Keyboard Helper" checkbox is checked too. How can I manage to make the aforementioned choice of "External Keyboard Helper" automatic when I plug the keyboard?
2) Moreover, when I check "External Keyboard Helper" in the "External Keyboard Helper" menu, unplugging the keyboard results in no virtual keyboard. I wish the virtual keyboard would reappear.

Note that the configuration is the following:
* External Keyboard Helper is configured to have a Belgian layout;
* Samsung Keyboard is configured to have French(CA) or French(FR) layout.

Thanks for any help.

All the best,

 

[chanchan05]

The Galaxy Tab can only work with an official Samsung external Keyboard if it is using the Samsung Keyboard as the one running on the device. Once you change that to External Keyboard, it won't work properly. Have you tried changing the input language in the Samsung Keyboard?