Help screen rotation problem

[terran4999]

Hello everyone. I had purchased the ZTE Avid 4G 5 days ago and sometimes the screen is lock in portrait view. Restarting the phone will fix the problem, but after a couple of hours the screen on the phone will not rotating to landscape. I did check the box next to auto rotation in settings so it's not a setting problem. Anyone experienced this issue with the ZTE Avid 4G? Any help would be greatly appreciated.

 

[Frisco]

Hello everyone. I had purchased the ZTE Avid 4G 5 days ago and sometimes the screen is lock in portrait view. Restarting the phone will fix the problem, but after a couple of hours the screen on the phone will not rotating to landscape. I did check the box next to auto rotation in settings so it's not a setting problem. Anyone experienced this issue with the ZTE Avid 4G? Any help would be greatly appreciated.

Hello and welcome, terran.

Your device may need to be calibrated. It's a bit different from one manufacturer to another, but one of the best methods is to install a compass app from Play Store and follow the menu of that app to calibrate the compass to your device. Doing that will affect the positioning apparatus in the device to better detect its relationship to up/down, sideways, etc.

 

[dadcup]

ProximeitySensorClib use this it may help

 

[dadcup]

Is in the market

 

[terran4999]

thanks, I'll try out the app.

 

[jovanie rivera]

Did you ever find a solution to your phones rotating problem. I'm having the same issue too.

 

[dadcup]

Try the app

 

[DjSidEShoW]

UPDATE (2013-07-09): So, I posted a fix for this a few posts down. It seemed at the time that it was a permanent fix, but for me it wasn't. It worked for a while but as my phone got older the worse it got. It got to the point where I would reset my phone and a couple of hours later it would stop rotating.

So, their seems to be no fix for this problem, it is a manufacturer defect. So, if this is happening to you, take the phone back right away. Their is a 12 month manufacturer's warranty

 

[dadcup]

Yes is true what I did was download launcher like apex or nova a that will fix that but you can repor that to zte too because that problem is in stock launcher

 

[DjSidEShoW]

I disagree, I use go launcher and the problem was still their. Yes, the stock launcher does not rotate, but the phone will not rotate in any apps or even the system settings.

I might have a fix though,
(And though i heavily doubt it will do anything bad to your phone, understand that you are trying this at your own risk)
1) I downloaded "Inclinometer Free" from the market,
2) opened the app
3) Press the menu button
4) held my phone in landscape mode untill the numbers were zero
If you can't get into landscape mode do a restart.
5) Pressed Calibrate
6) I did the same thing in portrait mode

UPDATE (2013-07-09): This fix works for some and it worked for me for a little while but as my phone got older the problem got worse.

To be safe I would return the phone to the metro store you bought it from. This phone had a 12 month manufacturer warranty for defects. They will exchange it for you.

 

[DjSidEShoW]

UPDATE (2013-07-09): So, I posted a fix for this a few posts down. It seemed at the time that it was a permanent fix, but for me it wasn't. It worked for a while but as my phone got older the worse it got. It got to the point where I would reset my phone and a couple of hours later it would stop rotating.

So, their seems to be no fix for this problem, it is a manufacturer defect. So, if this is happening to you, take the phone back right away. Their is a 12 month manufacturer's warranty

 

[DjSidEShoW]

Bump>>>>>>

 

[jovanie rivera]

The "inclinometer free" app helped a lot. I waited a week or so so i could respond to see if this was a temporary fix for the rotating problem. It turned out it is. haven't had a problem for week.

Here what i did:
1)keep the app running in the background at all times
2)right before you go to bed calibrate it in landscape mode

I've being doing this and its been working so far.

And quick question does anybody know if the update on zte website does anything. ive been researching around and people are saying it doesn't do anything. i don't want to update it just to delete everything on my phone when the update doesn't do anything?
Thanks

 

[DjSidEShoW]

UPDATE (2013-07-09): So, I posted a fix for this a few posts down. It seemed at the time that it was a permanent fix, but for me it wasn't. It worked for a while but as my phone got older the worse it got. It got to the point where I would reset my phone and a couple of hours later it would stop rotating.

So, their seems to be no fix for this problem, it is a manufacturer defect. So, if this is happening to you, take the phone back right away. Their is a 12 month manufacturer's warranty

 

[Madvillan]

Thought I had an account here already...

Anyway,

Thanks for giving attention to this problem, however, I want to say that even after calibrating (multiple times) that this still does not work for me. Phone will stay stuck in portrait and I have to power it off and back on to get it into landscape.

I'm starting to think something is up as well because I have to do the same for my proximity sensor to work during phone calls.

 

[DjSidEShoW]

Thought I had an account here already...

Anyway,

Thanks for giving attention to this problem, however, I want to say that even after calibrating (multiple times) that this still does not work for me. Phone will stay stuck in portrait and I have to power it off and back on to get it into landscape.

I'm starting to think something is up as well because I have to do the same for my proximity sensor to work during phone calls.

UPDATE (2013-07-09): This seems to be a manufacturer defect. Return your phone to the metro store you bought it from. It has a 12 month manufacturer warranty.

 

[OutOfPhase]

Thought I had an account here already...

Anyway,

Thanks for giving attention to this problem, however, I want to say that even after calibrating (multiple times) that this still does not work for me. Phone will stay stuck in portrait and I have to power it off and back on to get it into landscape.

I'm starting to think something is up as well because I have to do the same for my proximity sensor to work during phone calls.

Welcome to AF. :hello: there also might be a hardware issue going on for your device. If you try what djsideshow and it does not work. I would think about swapping it out under warranty.

 

[DjSidEShoW]

Bump>>>>>

 

[Glenn David]

Hey brotha, have you tried resetting your phone to the factory defaults and then checked if the same problem occurs. Just try once and let me know, I guess it might solve your issue.

 

[DjSidEShoW]

Hey brotha, have you tried resetting your phone to the factory defaults and then checked if the same problem occurs. Just try once and let me know, I guess it might solve your issue.

UPDATE: (2013-07-09)
I posted a fix for this problem. It worked for me for a while but then as the phone got older, it got worse. Although, this fix seems to work for some, so try it at your own risk.

Just know your phone has a 12 month manufacturer warranty, so it's probably just safer to bring it back before that 12 months runs out.

Make sure you reboot your phone before doing this. For this to work you're auto rotate needs to be working.

1) I downloaded "Inclinometer Free" from the market,
2) opened the app
3) Press the menu button
4) held my phone in landscape mode untill the numbers were zero
If you can't get into landscape mode do a restart.
5) Pressed Calibrate
6) I did the same thing in portrait mode

FOR ME IT WAS ONLY A TEMPORARY FIX, ALTHOUGH SOME HAVE REPORTED THAT IT WORKS FOR THEM.

 

[Madvillan]

Sorry, dropped off for a few days, working too hard and too much, lol. Will try the update+inclinometer again, will keep you all posted, thanks.

 

[dadcup]

Sorry, dropped off for a few days, working too hard and too much, lol. Will try the update+inclinometer again, will keep you all posted, thanks.

Hey try this ultimate rotation control in the market that work just install a you will see open the app hit back out done

http://postimg.org/image/o3q31m2r3/

 

[DjSidEShoW]

Thanks, cause every time I I flash a rom I have to calibrate. It's quite annoying.

 

[celestialbabe]

I disagree, I use go launcher and the problem was still their. Yes, the stock launcher does not rotate, but the phone will not rotate in any apps or even the system settings.

I might have a fix though,
(And though i heavily doubt it will do anything bad to your phone, understand that you are trying this at your own risk)
1) I downloaded "Inclinometer Free" from the market,
2) opened the app
3) Press the menu button
4) held my phone in landscape mode untill the numbers were zero
If you can't get into landscape mode do a restart.
5) Pressed Calibrate
6) I did the same thing in portrait mode

I did this many hours ago and my rotation still works.
I'm not at all claiming this is a fix yet because its only been 6 or so hours.
But it used to only take a couple of hours to start screwing up, so hopefully we got something here.

I will leave my phone on and test the rotation every so often. If the problem comes back, you guys will be the 1st to hear about it

Thank you for this - works great on my Note 2 so far

 

[Duke 505]

I can confirm this is just a simple software issue thats easily fix by installing ultimate rotation from the market. I've been using it for 3 days. Works like a charm and as if the phone never had the issue. I kinda figured it wasn't a hardware issue because apps that are landscape only like games still rotate even if the bug is currently active. Maybe someone will include this into future roms.