I asked him about formatting the card, he said to not do it, and told me that if I did it would ruin the phone and delete the software and apps. I think he was confused, but not 100% sure. Did anyone else ask this and get a response like above? I also watched him do the OTA update on some elses phone before he gave it to them. I haven't got mine yet since the system keep crashing etc, will be in there later tonight. Also, has anyone clarified if the OTA update blocks root? I hope it doesn't.