Shipping notice?

[dsjr2006]

I'm not a happy camper right now... I keep checking the site, but nothing. They don't even have a phone number you can call to find out what's going on.

 

[ChrisFix]

I'm not a happy camper right now... I keep checking the site, but nothing. They don't even have a phone number you can call to find out what's going on.

Yea, it seems if you are going to sell a 'superphone' that you would have a higher level of customer service on the sales end. It would have been more satisfying to walk into a local T-Mobile store and walk out with a new unlocked phone than to feel like you just made a fairly large purchase that just went into the ether. Google clearly has some learning to do as a retailer.

 

[droidcody]

Has anyone received a shipping notice on their N1 order yet? Mine still says it hasn't shipped. I ordered at just after noon central time (12:40PM CST to be exact).

yes ordered mine at 2pm EST and received my shipping at 4pm EST. Delivery will be tomorrow by 3pm EST.

Can't wait.

 

[protagonist]

Unlocked, un engraved units. Bought on AMEX. Shipped to the East coast.

Order date: Jan 5, 2010 1:52 PM EST - Shipped via FedEx overnight

Order date: Jan 5, 2010 1:51 PM EST - Not Shipped

WTF Google

 

[ManMythLegend]

Again seeing this is there first retail day I wouldnt have a problem.... BUT

"If you buy it today youll get it tomorrow"
Was claimed during the press conference. If youre that careful to watch your mouth about multitouch you should be just as careful not to make empty claims.

This isnt a novel or a dvd. This is looked at as high end luxury item so Im surprised these notices didnt go out after the claims mentioned.

As others have stated if the future of celphones is waiting like a douchebag while your handset maker decided to email you or not people are going to be upset. Every other phone including Iphone you could just walk up to a storefront.

 

[omeyga]

Ok...there is hope for everyone! Mine which was ordered at 12:40 CST. I just now got my shipment confirmation. So it appears they are working out the delay. Hopefully the rest of my Android Brethren (you guys) will get yours and we'll all be fingerprinting up our new phones tomorrow!

Thanks Google

 

[Fdelys]

Has anyone gotten their shipping notice that ordered the phone with the T-mobile contract? I'm wondering if the addition of the contract added an extra day to the shipping time.

 

[omeyga]

Has anyone gotten their shipping notice that ordered the phone with the T-mobile contract? I'm wondering if the addition of the contract added an extra day to the shipping time.

I think someone earlier stated they bought the contract version and got shipment notice on that already...You may yet get a notification. As I just mentioned, i just now received mine for my 12:40 CST order.

 

[coreymcl]

As I was typing my reply up my email conformation came in, it shipped!

New T-Mobile Customer so locked and no engraving ordered at 12:44 CST

 

[Fdelys]

Hm, I'm on the EC. I wonder if they won't ship that far by now? Anyone from the EC get their phone with the T-mobile contract and a shipping confirmation?

 

[dsjr2006]

It seems that the only people with shipping confirmations ordered before 12 noon PST..... Unfortunately that doesn't include me.

 

[omeyga]

It seems that the only people with shipping confirmations ordered before 12 noon PST..... Unfortunately that doesn't include me.

I saw one dude that was 4pm EST and got his shipment notice....isn't that 1pm PST? What time did you order?

 

[ikon]

Just got my shipping confirmation, ordered at 12pm pst. I bet they have Fedex on hand all night for all the shipments. I've ordered stuff from Amazon before that didn't ship out til about midnight and I still got it the next day, same with orders from Zappos. If you haven't gotten your shipped confirmation you probably still have a couple hours for it to ship out today.

 

[ChrisFix]

It seems that the only people with shipping confirmations ordered before 12 noon PST..... Unfortunately that doesn't include me.

And not everyone who ordered before noon Pacific has received shipping confirmations. I ordered before 11:00 Pacific (I'm on the east coast) and still have no shipping confirmation, while a number of others who ordered around that same time have (and a number of folks report getting their confirmations within a few hours). Doesn't make much sense...

 

[jdlorinser]

Don't worry guys, I was just sitting here pissed off, mad at the world, and then I decided to refresh my Google checkout page 1 more time and BAM. My order shipped! This just happened about 2 minutes ago. I placed my order today at 1:11 pm CST.

 

[ChrisFix]

Don't worry guys, I was just sitting here pissed off, mad at the world, and then I decided to refresh my Google checkout page 1 more time and BAM. My order shipped! This just happened about 2 minutes ago. I placed my order today at 1:11 pm CST.

Good news and I'm glad for you...you describe exactly how I've been feeling about this. I guess there is hope...

 

[jesseshangout]

Good news and I'm glad for you...you describe exactly how I've been feeling about this. I guess there is hope...

Well, I've stayed up as late as I can. I ordered at 2pm EST and still nothing. Guess I'll write a note for the Fedex Man to leave the package, just in case, and go to bed pissed.

 

[iSEq]

Ordered mine at 12:53 PST, shipped to CT, unlocked, no engraving and I just got the notice - 11:46PM EST

 

[club968]

I'm happy for all you guys, truly, but where's my $)"$@:$!!! phone? Ordered 1130am pacific and still nothing.....bah!

 

[jesseshangout]

Well, I've stayed up as late as I can. I ordered at 2pm EST and still nothing. Guess I'll write a note for the Fedex Man to leave the package, just in case, and go to bed pissed.

I take that back. Just got me notification. Tmobile, No Engraving.

 

[omatix]

Woohoo! Mine just shipped.

It really looks like they're progressively doing it by order time. Ordered an unlocked one at 1.40 CST (11.40 PT).

Weirdly, I didn't receive any indication that they'd charged my card before I got the shipping notice. It sounds like some of you guys got a separate, prior notification? Or were you just checking your online card statements?

 

[ManMythLegend]

They didnt charge for shipping and its first day of business. So guess they have built in excuses just in case lol.

 

[jmajor1111]

ordered mine at 10:46am pst and just got the confirm shipment. unlocked, no engraving.

 

[dsjr2006]

Shipped!!! Ordered at 12:45 PM PST. Somehow got shipped FedEx Ground and I'm pretty sure that's not what I chose.......WTF?

 

[ikon]

Shipped!!! Ordered at 12:45 PM PST. Somehow got shipped FedEx Ground and I'm pretty sure that's not what I chose.......WTF?

Where do you live? Maybe you live closeby where it ships form so they don't need to pay for overnight because ground will be the same thing. I live in L.A. and it shipped mine overnight.