I hope that since the xoom came out today that VZW releases info tomorrow! Do you think it would happen.
Anyone think that this will get pushed back again to avoid the ipad2 hysteria that I think takes place on the 2nd. If they were planning on the 3rd, this release will be overlooked by the media as they are all pleasuring themselves with the idea of another Apple product.
Thats why the better do it soon. If its gets pushed back for an apple product I will be very pissed
expect NOTHING at this point. while i still want the phone, i have come to terms with the fact that VZW is intentionally keeping us in the dark about it. any piece of information they provided would have gone a LONG way. they know this has gotten out of hand, yet they refuse to comment. let me put it this way:
you walk into a restaurant, the waiter describes a delicious dish and takes your order. every 2 minutes, he returns to tell you how great your food is going to be until you finally ask him "when will my food arrive?" at this point he responds "i have no information about your food". sure, he could instead say; "your food will be ready in about 5 minutes" or "your food was delayed because the kitchen is backed up", but, by verizon's rules, the first response should be completely acceptable since the waiter has no way of knowing EXACTLY when your food will arrive.
what kind of customer service is that? you hyped the product, you let people order it (at least at Best Buy), and now, all of the sudden, you have "no information" about it. if ANYONE here experienced the above scenario in a restaurant, i guarantee you would not stand for it. why should it be ok for your cell phone company?
Actually I dont have a phone at the moment. And also when you say Verizon doesnt tell you EXACTLY? Wtf is that. They havent said anything about anything. Its bad business. And also when you are out of contract like I am its not hard to switch.
Actually I dont have a phone at the moment. And also when you say Verizon doesnt tell you EXACTLY? Wtf is that. They havent said anything about anything. Its bad business. And also when you are out of contract like I am its not hard to switch.
I am sure the last bit of publicity they want after running all those commercials is a phone that won't work as advertised.
Verizon Reps?
i got come good info from a online chat with best buy mobile take a look! FYI: took my name out because i dont wanna show it to pubic
Kimberly:
Thank you for contacting Best Buy Mobile! My name is Kimberly and I'll be more than happy to
help you out with any questions you have today. Just so you know, this chat will be
monitored and recorded for quality purposes. Now to start off, can
I get your email address and telephone number so that I can further assist both of us today?
7:51 PM :
hello i would like to have some details on the htc thunderbolt
7:52 PM Kimberly:
I would be happy to give you some details on it, how can I help you?
7:53 PM :
could you give me a release date and pricing? ive been looking to get this phone for a while and really want it soon
7:54 PM Kimberly:
I can let you know that with an upgrade the phone is going to be 249.99, but they have not given us a release date yet on the phone.
7:54 PM :
will it be this month? can you give me a timeframe?
7:55 PM Kimberly:
I am so sorry I would love to be able to give you a time frame for the release date, but verizon has not given us any date or time frame as to when we can release the phone.
7:56 PM :
so do best buys have the phone but just cant release them yet?
7:56 PM Kimberly:
yes that is correct.
7:57 PM :
ohhh ok thanks for the help! looking forward to the launch!
7:57 PM Kimberly:
You are welcome, is there anything else that I can help you with?
7:57 PM :
nope that will be all thanks
best buys have the phone!
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