sprint $18 Device upgrade fee?


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  1. teknagen

    teknagen Well-Known Member This Topic's Starter

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    Just got my first Evo bill and was charged $18 Device Upgrade Fee? I was told I wouldn't receive activation fees or any other upgrade fees for being premier member.. is that true?

    Everything Data - 450 Anytime Minutes Included $69.99
    Premium Data $10.00
    Total Equipment Protection - $3 insurance premium & $4 service/repair $7.00
    Employee Discount Sprint 25% -$17.50
    Device Upgrade Fee-1 Unit $18.00

    Sprint Surcharges $2.42
    Government Fees & Taxes $0.55

    Total Due by September 05 $99.46
     

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  2. XOS THW

    XOS THW Well-Known Member

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    Call Sprint and get it waved. I find it absurd they charge that.
     
  3. BenChase7

    BenChase7 VIP Member VIP Member

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    I would imagine they would remove it. Cant hurt to call and ask. I have never been charged activation or upgrade fees in 10 years of Sprint service.
     
  4. novox77

    novox77 Leeeroy Jennnkinnns! VIP Member

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    i am a premier member as well. The activation fee was automatically waived on my 2nd bill. The store warned me that it would show up on the initial bill, but that it would be waived later.
     
  5. way2success

    way2success Well-Known Member

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    YMMV. I am not a premier member. When I called a Sprint rep about EVO and confirmed that he won't charge me any activation fee I went ahead and told him to make a note of it on my account and ordered EVO over the phone. But it did show up on my bill and so made a couple of calls and they credited it back to me. I am intrigued with your charges and taxes ;). Mind sharing which city, state do you live in?
     
  6. 81_

    81_ Banned

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    call...
     
  7. teknagen

    teknagen Well-Known Member This Topic's Starter

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    Called during lunch and they will credit me on my next bill.

    I live in southern california. Lake forest. Is the tax high?
     
  8. BenChase7

    BenChase7 VIP Member VIP Member

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    problem solved.
     
  9. way2success

    way2success Well-Known Member

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    Nice! Strange though since I thought Cali had one of the highest taxes. I thought it was pretty low to what I pay... Approx. $17 for 2 EVO's. :(
     
  10. IOWA

    IOWA Mr. Logic Pants Moderator

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    Ditto.
     
  11. Vetforus

    Vetforus New Member

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    Thank you for letting me know the fee could be waived. Mine was just done, thanks again.
     
  12. Fonseca

    Fonseca Well-Known Member

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    Credit union members are not charged activation or account setup fees.
     
  13. BenChase7

    BenChase7 VIP Member VIP Member

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    and they get 10% off their monthly Sprint bill. :)
     
  14. Fonseca

    Fonseca Well-Known Member

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    Exactly ;)
     
  15. AndroidSPCS

    AndroidSPCS Well-Known Member

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    I called to get my upgrade fee waived, but the rep couldn't do it because I got the phone from Radio Shack...
     
  16. IOWA

    IOWA Mr. Logic Pants Moderator

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    That's nonsense. I got both of my fee's waived. I bought my EVO/EPIC from Radioshack.
     
  17. AndroidSPCS

    AndroidSPCS Well-Known Member

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    Guess I'll have to try calling again... SIGH... not even sure if it's worth the hour of my time to try to save $18... definitely YMMV here...depending on the rep you get...
     
  18. BenChase7

    BenChase7 VIP Member VIP Member

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    I got my EVO at BestBuy and my girlfriend got hers at RadioShack, neither of us were charged upgraded fees. (there was a charge on the bill, but directly below it, it was credited back). Never had upgraded fees with Sprint in over 10 yrs of service. Try doing it with the Sprint online chat... should only take 10 minutes, or so.
     
    AndroidSPCS likes this.
  19. isaemm

    isaemm Well-Known Member

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    I am a premier member and I upgraded one of my lines in october and the other in November. I got charged an upgrade fee on my December bill for one of the upgrades. I did a chat with a rep and was told only one line gets the upgrade fee waived. They wouldnt waive it for me.
     
  20. Knewz

    Knewz Well-Known Member

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    If you ever have problems with sprint cust svc... hang up and call back until you get someone helpful. Works for me :)
     

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