Touchscreen freeze


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  1. alanzer

    alanzer Well-Known Member This Topic's Starter

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    I just picked up the Hero about a week ago and am having issues with Google Maps and the touchscreen. If I open Maps and leave the phone sit for a second to where the lock screen comes on, the touchscreen stops working. I am able to close the app using the buttons and trackball, but have to restart the phone to get touchscreen functionality...

    Has anyone else had this problem?
     

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  2. Kelmar

    Kelmar Done by choice VIP Member

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    Not supposes to do that. Try a hard reset and see if it cures it. If it doesn't, return it to Sprint for a new phone.
     
  3. radxcoresteven

    radxcoresteven Active Member

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    It has happened to mine before. I had to reset, but I don't remember the circumstances whether I was on maps or not.. Hasn't happened lately, probably a software glitch.
     
  4. alanzer

    alanzer Well-Known Member This Topic's Starter

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    I have tried hard resetting it. I will check to see if it has the latest version of Maps on it, and if not I'll update that and try again. I haven't messed with enough apps to notice if it is just that one or others as well. If all else fails, Sprint is welcome to fix it for me.
     

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