Touchscreen freeze

[Deleted User]

I just picked up the Hero about a week ago and am having issues with Google Maps and the touchscreen. If I open Maps and leave the phone sit for a second to where the lock screen comes on, the touchscreen stops working. I am able to close the app using the buttons and trackball, but have to restart the phone to get touchscreen functionality...

Has anyone else had this problem?

 

[Kelmar]

Not supposes to do that. Try a hard reset and see if it cures it. If it doesn't, return it to Sprint for a new phone.

 

[radxcoresteven]

It has happened to mine before. I had to reset, but I don't remember the circumstances whether I was on maps or not.. Hasn't happened lately, probably a software glitch.

 

[Deleted User]

I have tried hard resetting it. I will check to see if it has the latest version of Maps on it, and if not I'll update that and try again. I haven't messed with enough apps to notice if it is just that one or others as well. If all else fails, Sprint is welcome to fix it for me.