Trouble getting photos off phone

[Sillycat41]

Have had this LG phone for a couple of years and used to plug it into the USB port on my Win 10 laptop, opened File Explorer, clicked on the phone and downloaded the photos to the PC. A couple of days ago when I tried to go this the LG phone shows in File Explorer but when I click on it the right column says "This file is empty". ??? I've tried a couple different USB cables and also tried a different USB port... still the same problem. Everything it up to date and it used to work. Anyone know what's wrong???

 

[puppykickr]

I have never been able to transfer anything with a USB cable.

It is much easier to do it wirelessly.

There are apps to do this with wi-fi, over the internet, or you could upload to cloud storage and then download from there.

 

[Unforgiven]

Google Photos will sync over WiFi. Back in the day there was an app called AirDroid (I think) what would allow wireless file transfer, but I'm not sure if it is still supported.

 

[ocnbrze]

i use google photos as well. i never have to worry about my photos. as soon as i'm on wifi it automatically syncs to the cloud. i can then hop on my pc and either download or view the photo without ever having to connect the phone to the pc using cables.

 

[Dannydet]

I also use Google photos.

 

[Hadron]

USB should work fine, but I've never used it with Windows.

 

[Sillycat41]

I have never been able to transfer anything with a USB cable.

It is much easier to do it wirelessly.

There are apps to do this with wi-fi, over the internet, or you could upload to cloud storage and then download from there.

How do you remove the photos wirelessly??? Do I have to attach them to a text message? Please explain

 

[Sillycat41]

Google Photos will sync over WiFi. Back in the day there was an app called AirDroid (I think) what would allow wireless file transfer, but I'm not sure if it is still supported.

Okay, thanks. I'll try that. Hate using anything related to Google because they are spying on us! ;-)

 

[puppykickr]

How do you remove the photos wirelessly??? Do I have to attach them to a text message? Please explain

Like I said, use an app.
NitroShare, Sharik, TrebleShot are just a few.
Or you can upload to cloud storage and then download with the device you want the files on.
Degoo, Telegram, etc.

 

[Sillycat41]

Didn't want to download any more apps... running out of memory on this cheap Android phone.

I finally figured out how to fix the problem. With the Android phone connected via USB (using Windows 10) opened Control Panel > Devices & Printers > at the bottom there was an icon of a printer and camera. I deleted it and then went to Add Device at the top and it found the phone and then it connected so I could download my photos directly to the computer as I have in the past. Hope this helps someone else with the same problem.