Uhhhmmm...A line of dead pixelsSupport


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  1. justkarmel

    justkarmel Member This Topic's Starter

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    My phone was completely fine since day one and when i plugged my charger a little later I noticed that there is a whole line of dead pixels going across 1/3 down the screen....any fixes??

    restarted, rebooted, battery pull, factory reset: none solved the problem
     

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  2. sund0wn

    sund0wn Well-Known Member

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    are they completely dark, or is it possible they're stuck? i had a couple stuck pixels, and i downloaded JscreenFix from the market, and it worked like a charm. doesnt sound like it will work for you, but it's worth a shot.

    sounds to me like you are gonna have to have the phone replaced.
     
  3. justkarmel

    justkarmel Member This Topic's Starter

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    well its not dark, might be stuck. Ill give that a try.

    Other than that, it doesnt seem like its affecting anything. but it doesnt bother me for now so I dont think I will get it replace. Hopefully I can find a fix otherwise Ill hang on to it as I will get use to it
     
  4. justkarmel

    justkarmel Member This Topic's Starter

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    looks like the screen as when i did the Jfix app i can clearly see a straight white line....oh well....

    I didnt buy this phone straight from Verizon so I dont think I am qualified for any replacement.
     
  5. JubbaTheHutt

    JubbaTheHutt Well-Known Member

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    Not necessarily. Depending on the 3rd party you purchased it from, it should still be covered within the first 30 days of ownership. Now after that period, it gets hazy. Technically I believe there is a limited 1 year warranty tied to the device, however I'm not sure what it may cover.

    Hopefully you decided to opt in for insurance as this will make things a bit easier on you.
     
  6. NoShineMM

    NoShineMM Well-Known Member

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    when i got my first phone it had a line of dead pixels like yours. then the bottom half under the line strated the flicker and go insane. Sounds like you have the same thing i had. I had to send it back, no fix.
     
  7. mxsjw

    mxsjw Well-Known Member

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    I had a line in video mode only...vzw replaced it.
     
  8. justkarmel

    justkarmel Member This Topic's Starter

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    exactly what started to happen to mine today. I called VZW and they will be sending another phone (dont know if its new or refurbished) through the manufacturing warranty.

    Thanks for all the input guys
     
  9. justkarmel

    justkarmel Member This Topic's Starter

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    got replacement today and it came with 2.2 just for the ppl thats wondering
     
  10. bbuck002

    bbuck002 Well-Known Member

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    i had the same screen issue and posted it up here...that is now the 2nd and 3rd people i've seen to have it...now i'm more worried about it...that flicker was disastrous to my eyes. after looking at it for a few seconds my head would start to hurt
     

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