wifi callingSupport


Last Updated:

  1. markbehr

    markbehr Well-Known Member This Topic's Starter

    Joined:
    Jan 28, 2011
    Messages:
    266
    Likes Received:
    17
    Ok, I just bought the sensation 4g couple days ago. My question is, the tmobile rep said wifi calling is free and does not use up my minutes but on the phone it keeps saying that does, so which is it? Im confused and dont know what to believe. thanks for the help.
     

    Advertisement
  2. Tangent

    Tangent Well-Known Member

    Joined:
    Jun 20, 2010
    Messages:
    515
    Likes Received:
    91
    Free WiFi calling is a fairly recent change for TMobile so the app is probably warning you based on out of date info. It's probably a good idea to call 611 on your phone and have them confirm if you plan on using that a lot though...
     
  3. markbehr

    markbehr Well-Known Member This Topic's Starter

    Joined:
    Jan 28, 2011
    Messages:
    266
    Likes Received:
    17
    ok thanks. i will do that.
     
  4. markbehr

    markbehr Well-Known Member This Topic's Starter

    Joined:
    Jan 28, 2011
    Messages:
    266
    Likes Received:
    17
    Ok i was just told that the phone has the ability, and it cost ten dollars a month to use this feature. so wifi calling isnt free hmmm.
     
  5. JSchu22

    JSchu22 Well-Known Member Contributor

    Joined:
    Dec 13, 2009
    Messages:
    483
    Likes Received:
    29
    There is a misunderstanding between you and that rep. There is no charge for this feature. The application predates any change in policy.
     
  6. markbehr

    markbehr Well-Known Member This Topic's Starter

    Joined:
    Jan 28, 2011
    Messages:
    266
    Likes Received:
    17
    lol well theres one way to solve this. wait to i get my bill, then i will find out lol
     
  7. colnago

    colnago Well-Known Member

    Joined:
    Nov 17, 2009
    Messages:
    3,091
    Likes Received:
    218
    It is my understanding that the "feature" is free however it will use plan minutes. So if you have a 500 minute plan, for $29/mo, you will continue to pay $29/mo, but each minute used on wi-fi, will be deducted from your 500 minute monthly allotment. Whereas if you have an unlimited plan, it is a non-issue.
     
  8. Tangent

    Tangent Well-Known Member

    Joined:
    Jun 20, 2010
    Messages:
    515
    Likes Received:
    91
    Actually that was the change that was recently made, WiFi calls don't use your minutes anymore. T-Mobile’s Wi-Fi calling will no longer use in-plan minutes – Android and Me
     
  9. BiGMERF

    BiGMERF Well-Known Member

    Joined:
    Dec 2, 2009
    Messages:
    6,079
    Likes Received:
    267
    I called and confirmed it is free... no ten dollar charge.. I can't however tell if I am using the minutes or not... hard to tell
     
  10. dirtydean12

    dirtydean12 Member

    Joined:
    Jun 20, 2011
    Messages:
    9
    Likes Received:
    1
    if you confirmed it is free then you would only be using minutes when you are using the mobile network for calls instead of whatever wifi you connect too...
     
  11. markbehr

    markbehr Well-Known Member This Topic's Starter

    Joined:
    Jan 28, 2011
    Messages:
    266
    Likes Received:
    17
    lol they need to get their story straight. i hate getting conflicting info. is it or isnt it free.
     
  12. MonkeyK

    MonkeyK Well-Known Member

    Joined:
    Jun 22, 2009
    Messages:
    66
    Likes Received:
    5
    Shows up as plan minutes on my usage summary. I have a total of 70 minutes used, with 5 of those T-mo - T-mo (F), and 57 through a wifi hotspot (U).
    My summary says that I have used 65 plan minutes
     
  13. BiGMERF

    BiGMERF Well-Known Member

    Joined:
    Dec 2, 2009
    Messages:
    6,079
    Likes Received:
    267
    Just looked at my account and it says tmobile hotspot 167 minutes used then it says unlimited next to it. But my whenever minutes (plan) minutes says 86/1500 used.. Meaning all my wifi calling has been free.. Saaaaweet

    ALSO UNDER MY SERVICES IT SAYS FREE WIFI CALLING.. MAKE SURE YOU GUYS HAVE CALLED AND ACTIVATED YOUR WIFI CALLING
     
  14. behold_this

    behold_this Well-Known Member

    Joined:
    Nov 18, 2009
    Messages:
    1,419
    Likes Received:
    243
    It is free, but it is only compatible with even more, even more plus, and the new calling/data plans. If you want the feature to not use plan mins, you have to get tmo to activate the feature on your account , but it is 100% free.
     
    rwperales likes this.
  15. Contraus

    Contraus Active Member

    Joined:
    Aug 2, 2010
    Messages:
    29
    Likes Received:
    2
    Ok. Dumb question here:
    How do I set up wifi calling? I tried to do it but it looks like you need server info and stuff like that. What gives?
     
  16. blazer743lazer

    blazer743lazer Member

    Joined:
    Jul 25, 2011
    Messages:
    12
    Likes Received:
    0
    i have a question can i use the htc sensations wifi and just not have a sim card in it
    will the phone work without a carrier?
    could i get apps and go on the internet?
    plz reply ASAP thnx
     
  17. colnago

    colnago Well-Known Member

    Joined:
    Nov 17, 2009
    Messages:
    3,091
    Likes Received:
    218
    Yes.

    Yes.
     
  18. blazer743lazer

    blazer743lazer Member

    Joined:
    Jul 25, 2011
    Messages:
    12
    Likes Received:
    0
    will wifi work without a carrier?
    and would be required to have a data plan if i
    (for example) get it unlocked and use on att? would i automatically have to pay for data?
    plz reply soon
    - Thanks

    EDIT: also colnago thnx for your first answer
     
  19. colnago

    colnago Well-Known Member

    Joined:
    Nov 17, 2009
    Messages:
    3,091
    Likes Received:
    218
    Yes.

    No.

    No.

    EDIT: You're welcome.
     

Share This Page

Loading...