WIFISupport


  1. DAVEREDD

    DAVEREDD New Member

    My viewpad7 connects to my router and then dissconects. I can see the network

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  2. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

    Hello and welcome, Daveredd.

    Dropped wifi network connections are most often caused by poor signal quality, either due to distance between the device and router, obstructive items between the device and router (metal cabinets, household plumbing and/or wiring in the walls, electronic devices such as big television sets or stereo equipment, etc), or poorly configured router parameters.

    If it is your router, and you can do the configuring, first try selecting a different channel. Those channels run from 1 to 11. Here's a great explanation about that:

    Find the Best Broadcast Channel for a Stronger Wi-Fi Connection

    Other reasons for dropped wifi signals can have to do with the device's scanning across other strong wifi signals in your area. The best way to overcome that is by switching channels as mentioned above.

    I'd be inclined to "start over" with the router and device. I'd reset the router (some have a reset button, others have a reset choice in the router's configuration menu, others just need to be unplugged for a minute). Go through all the settings and let us know how things are going for you.
  3. DAVEREDD

    DAVEREDD New Member

    thanks

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