Shouldn't get that hot. I can definitely feel heat through my case, but nothing that would make me cringe. Check if if you had too much on and over heating the battery.
My phone got a bit warm when I was on the phone for 45 minutes last night, but it was not too hot, just barely warm and barely even noticeable. A lot cooler than my previous blackberry curve would be after a phone call of that length to be honest.
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