ahh yes charging issue... well i bought a used Evo, noticed right away you had to play with it to charge, i guess too much wiggling and i completely disconnected the port, wouldn't charge at all....
take to sprint store, they say user error, say try going through HTC... so i call them, they said they may fix it or id have to pay... i figured i got the phone so cheap if i have to pay to fix it its fine... they say it should take 2 weeks to get my phone back... they received it on July 19th, and they STILL to this day have not even scanned my phone into their system to begin the repair process... saying they had an issue and they couldn't scan any phone into their system and cant begin working on it till they can...
so ive been flipping on customer support and one specific manager now for a week and change, then basically got fed up this last week and said just send me the damn phone back... i ordered 4 chinese batteries and will just work it with switching them around until my upgrade time comes late september and get a new one... but even that is taking DAYS, and im in the expedited department but apparently just sending my phone out without even fixing takes 4 days?!?! i dont know how these people can run a business with this kind of sloppy business practice...
i talked about a loaner, or how long would i have to wait until they do something for me? do i have to wait 3 months for a $500 phone before they even look at it? no one had an answer for me... bastards...
either way im going to call back monday to make sure it is being sent out, most likely it wont yet though, so i'll keep bugging on people...