For all of you who are "angry" or "fed up" that the at&t stores do not know the pricing on devices.

[Yaken]

This is how it works. Normal price changes, and phone launches are on Sundays. On Saturday night we print out the new price cards, put the new phones on display and we are set for Sunday. Before Saturday we have no clue what the pricing is, and most of the reps at the stores are getting the same information you guys are getting on the web.

A second bit of info. I have read that some people have spoken with at&t reps and have been told that at&t does not sell phones without a contract. This is false. Either A. The rep is new or is shady and wants you to sign a contract, or, the people who are posting these threads are lying. I know it may sound crazy that people would lie about such a stupid thing but I have had customers lie about people being dead/ or in hospital to do things on their cell phone accounts.

Just some info. If you have any questions about at&t policy, just ask I consider myself quite knowledgeable on such matters.

P.S. still debating on the atrix or inspire.... just don't know what one to get! And don't gets jealous but 30% off no contract pricing makes either or affordable!

 

[Allenfx]

Fair enough. I think it would improve customer service if AT&T fed some preliminary "no-binding" info out to the customer service reps in the form of coping them on the official announcements at least.

It really makes the reps look like bone heads when they have not even heard about stuff thats been OFFICIALLY ANNOUNCED via AT&T...

 

[Blanco720]

gotta agree reps in store and via phone had no idea the phone was announced BY ATT even several days after the fact. in my profession, we publish and circulate a daily info update to keep us abreast of the goings on. seems important from a customer service stand point

 

[solidkevin]

Lol why would I lie? They told me that they dont sell off contract phone, I have no reason to lie about that.

 

[Blanco720]

Lol why would I lie? They told me that they dont sell off contract phone, I have no reason to lie about that.

There are plenty of 3rd party authorized retailers out there who may be following specific guidance of their store managers/regional managers. ATT can only control them so much....

 

[striketrue]

Anything I can do to get the inspire for anything less than full off-contract price? Just passed the 1-year mark on my 2-year contract and i'd really like to avoid the full price. I currently have a captivate, and as we all know, it has gps issues. Is this a valid bargaining point?

 

[MarcMaiden]

dont ask dont tell

while it doesnt tell you the exact full price, you can get an idea. The pink prices on the left are 2 year pricing, and the ones on the right are 1 year pricing.

you might have to squint....for some reason its shrunk

 

[Blanco720]

Anything I can do to get the inspire for anything less than full off-contract price? Just passed the 1-year mark on my 2-year contract and i'd really like to avoid the full price. I currently have a captivate, and as we all know, it has gps issues. Is this a valid bargaining point?

call cancellations, ask them what your early termination fee is. they should attempt to keep you. if they ask why you want to leave, tell them you want to upgrade to 4G. You want the Inspire, but the store said you couldnt upgrade. VERIZON is launching the THUNDERBOLT which is a little better than the INSPIRE and is 4G. Then the dealing begins.

 

[Allenfx]

dont ask dont tell

while it doesnt tell you the exact full price, you can get an idea. The pink prices on the left are 2 year pricing, and the ones on the right are 1 year pricing.

you might have to squint....for some reason its shrunk

So the 1 year price IS 199! The extra 100 is WAY cheaper than buying a new phone after a year. How do i go about telling them i just want to do the 1 year contract?

 

[MarcMaiden]

To be honest ive never done a 1 year upgrade before, I know how to do it (under term you select 1 year)

just tell the associate you want a 1 year contract/pricing. and on the CSS (the copy of the contract they give) make sure it says 12 months next to where it says "term" in the top left box

 

[lsutigers03]

To be honest ive never done a 1 year upgrade before, I know how to do it (under term you select 1 year)

just tell the associate you want a 1 year contract/pricing. and on the CSS (the copy of the contract they give) make sure it says 12 months next to where it says "term" in the top left box

Doesn't AT&T require your bill to be a certain amount before you can have 1 year contracts and upgrades?

 

[AndreaCristiano]

Doesn't AT&T require your bill to be a certain amount before you can have 1 year contracts and upgrades?

No you just pay the higher cost of the phone when your two year is up then your on one year

 

[Blanco720]

Doesn't AT&T require your bill to be a certain amount before you can have 1 year contracts and upgrades?

This is quite literally the first time I have ever heard anything like this in my entire life.

 

[Allenfx]

Its absolutely going to be cheaper for me to pay the $199 for one year and do another upgrade next year then it is to have an "oh shoot" moment when HTC comes out with its dual core phone and i end up payin $550 for one off contract.

 

[MarcMaiden]

i wonder what the ETF is on a 1year

 

[Blanco720]

i wonder what the ETF is on a 1year

Excellent questions. One I might look to you for an answer lol

 

[MarcMaiden]

Excellent questions. One I might look to you for an answer lol

one might have to wait until i go to work tomorrow to find out

 

[Blanco720]

one might have to wait until i go to work tomorrow to find out

haha, fair enough!

 

[Donatron]

So 1-yr agreements are available to everyone, they just don't advertise it? I wonder if third-party retailers also have the ability to sell 1-yr contracts?

 

[AndreaCristiano]

So 1-yr agreements are available to everyone, they just don't advertise it? I wonder if third-party retailers also have the ability to sell 1-yr contracts?

Yes they do and if you go to beat buy for instance next to each phone they have all 3 prices off contract, one year and.two

 

[Donatron]

Yes they do and if you go to beat buy for instance next to each phone they have all 3 prices off contract, one year and.two

Pretty cool. Never noticed that.

Although, if on a family plan, simply adding an unused line and alternating upgrades every year may be a better option. An additional line is only $9.99/mo.

So it's $120 paid over 12 months vs $100+tax up front. Sure, you may be able to save a small amount of money paying up front, but paying in $10 monthly installments is nice. Plus, you have an extra line in case some weird circumstance arises when you'd need one.

One caveat, of course, would be the significantly larger ETF you'd have at all times. But for someone with no interest in ever leaving AT&T, that wouldn't be a concern.

 

[AndreaCristiano]

Pretty cool. Never noticed that.

Although, if on a family plan, simply adding an unused line and alternating upgrades every year may be a better option. An additional line is only $9.99/mo.

So it's $120 paid over 12 months vs $100+tax up front. Sure, you may be able to save a small amount of money paying up front, but paying in $10 monthly installments is nice. Plus, you have an extra line in case some weird circumstance arises when you'd need one.

One caveat, of course, would be the significantly larger ETF you'd have at all times. But for someone with no interest in ever leaving AT&T, that wouldn't be a concern.

Yes fir instance I would hardly if ever see a reason to leave att so.for me if I neededthis scenario it would be doable

 

[tcv]

Pretty cool. Never noticed that.

Although, if on a family plan, simply adding an unused line and alternating upgrades every year may be a better option. An additional line is only $9.99/mo.

So it's $120 paid over 12 months vs $100+tax up front. Sure, you may be able to save a small amount of money paying up front, but paying in $10 monthly installments is nice. Plus, you have an extra line in case some weird circumstance arises when you'd need one.

One caveat, of course, would be the significantly larger ETF you'd have at all times. But for someone with no interest in ever leaving AT&T, that wouldn't be a concern.

Didn't AT&T just raise the price for new lines up to $36/month? I don't think that is an option anymore.

I'd also be interested in knowing the ETF for a 1 year contract.

 

[Yaken]

although there is 1 year pricng on the list at&t doesn't do 1 year contarcts to my knowledge. The 1 year pricing is usually the early upgrade pricing