Hey everybody,
Just to those people that say the Evo 4G screen is unscratchable, I was sitting in my car today with my phone on my knee. It slid off my knee and slid down by my feet. I picked it up and now there's a 1" scratch in the center of the screen. Fantastic. I've had the phone for 6 days.
My question is, is anyone familiar with Sprint's return policy? I just penned a 2 year contract with them 6 days ago, so I'm still within their 30 day money back guarantee, but everything I've read says "Return phone UNDAMAGED".
I'm wondering what my options are as far as getting the phone fixed. Any magic words I could say that would get them to replace/repair it for me without my paying the $100 deductible? I'm not really trying to cheat Sprint or anything, it just doesn't seem fair. It's not like I was playing catch with the phone or anything, and now my brand new device has a scratch, dead center screen.
Any suggestions would be greatly appreciated!
Just to those people that say the Evo 4G screen is unscratchable, I was sitting in my car today with my phone on my knee. It slid off my knee and slid down by my feet. I picked it up and now there's a 1" scratch in the center of the screen. Fantastic. I've had the phone for 6 days.
My question is, is anyone familiar with Sprint's return policy? I just penned a 2 year contract with them 6 days ago, so I'm still within their 30 day money back guarantee, but everything I've read says "Return phone UNDAMAGED".
I'm wondering what my options are as far as getting the phone fixed. Any magic words I could say that would get them to replace/repair it for me without my paying the $100 deductible? I'm not really trying to cheat Sprint or anything, it just doesn't seem fair. It's not like I was playing catch with the phone or anything, and now my brand new device has a scratch, dead center screen.
Any suggestions would be greatly appreciated!