Help random droid rebooting linked to the gallery app?

[spectrrr]

This is my second droid. The first one had the same problem. Itkeeps randomly rebooting. It was great for weeks.. then "poof" it happened. and it might happen 3 times in one day.. or no trouble for a week....

Recently I noticed that I THINK most (not sure about all, but definitely most) of the reboots this month have come AFTER I used to the gallery app to look at a picture. I don't have any definitive observations, but I'm strongly suspecting a connection. Does anyone else have something to add to this line of thinking?

EDIT - updated info below:

The most likely scenario is that something I can't fathom is causing the gallery app to not play nice when combined with a 3rd party app that is already running in the background. I have listed All the 3rd party apps I have running in the background at bootup (I've had mine reboot immediately after bootup and gallery use)

lets play a game called "whats running" (according to a taskiller application that I DO NOT have running in the background, only when used). I left out the stock apps.

• screebl lite
• shopsavvy
• voice recorder (home screen widget)
• weather forcast widgets v2 (widget from the maker of pure calendar)
• remember the milk (home screen widget)
• vizBattery (home screen widget)
• handcent sms [unlikely culprit, had problems before I got this app)
• google voice

Maybe if a few other people chime in we can narrow it down to a common culprit....

 

[magnus]

I would think its more of an external app installed. The Gallery app comes pre-installed and I wouldn't think one of them could cause it.

I have never had that issue....with the 2.0 or 2.1 ggallery apps

 

[knuckledragger]

I have had mine reboot a couple of times while looking at photos with the gallery app, as well.

 

[spectrrr]

I would think its more of an external app installed. The Gallery app comes pre-installed and I wouldn't think one of them could cause it.

I have never had that issue....with the 2.0 or 2.1 ggallery apps

My guess is that the gallery app is the trigger to an incompatibility with some other 3rd party app. Alone, neither causes problems, but running at the same time...... BLAM

 

[spectrrr]

I have had mine reboot a couple of times while looking at photos with the gallery app, as well.

lets play a game called "whats running" (according to a taskiller application that I DO NOT have running in the background, only when used). I left out the stock apps.

• screebl lite
• shopsavvy
• voice recorder (home screen widget)
• weather forcast widgets v2 (widget from the maker of pure calendar)
• remember the milk (home screen widget)
• vizBattery (home screen widget)
• handcent sms [unlikely culprit, had problems before I got this app)
• google voice

Maybe if a few other people chime in we can narrow it down to a culprit....

 

[knuckledragger]

As of right now, I have none of those running. The only one of those I have installed is shopsavvy. I may have been using it earlier in the day the last time mine rebooted but I'm not sure.

 

[spectrrr]

As of right now, I have none of those running. The only one of those I have installed is shopsavvy. I may have been using it earlier in the day the last time mine rebooted but I'm not sure.

I have shopsavvy running in the background 24/7, even if I dont use it for weeks....

 

[knuckledragger]

I just checked mine again and while I do have shopsavvy installed, it is not running.

 

[spectrrr]

hrm....

cmon! we can't be the only two people that have noticed this!

 

[spectrrr]

Just did it again this morning. fresh boot of the phone, nothing running, show my sister a picture in the gallery and then put the phone back in my pocket. Few minutes later I hear it reboot......

 

[chiefvelo]

i have google voice and shop savvy (and other) with no reboots what so ever. i had Handcent but it was a little slow to start up for me so i took it off.
one of the Widgets would be suspect in my book.

 

[spectrrr]

AND THE WINNER IS:

Screebl Lite !!!

Just as soon as I uninstalled it, the gallery reboots stopped. I put it back on, rebooting started again. Simple process to create the fail: open the gallery, open the camera pictures folder, select an image, wait for it to load then turn off the phone (with the image up). will reboot within 15 seconds. If not, try again, ALWAYS worked on second try.

Interesting to note: turning OFF screebl and checking the running processes to confirm that it was indeed stopped DID NOT fix the problem, ONLY uninstalling it caused the reboots to stop...

EDIT: looks like I was wrong

 

[spectrrr]

NOW: anyone care to test it out on their droid and see if they can reproduce my results, or is it a specific combination of the other apps on my phone too?

 

[knuckledragger]

Well, there must be another one that doesn't play nice with the gallery, too, because I don't have screeble installed on mine. Glad you figured yours out, though!

 

[spectrrr]

BLOODY HELL!

So.... it wasnt screebl lite. The phone does not consistently do it anymore... but it still does it. I guess it's going to be a hard reset to cure it..........

 

[quixand]

Bump. This is happening to me as well.

I can repeat it by simply going into the gallery, and closing the gallery. Once I power the screen off into lock mode, the phone reboots.

Any solution to this?

Here is what is running on the phone:

Astrid
Google Voice
Gmail
Advanced Task Killer free

That's it.

Running Home ++, the old beautiful widget clock (pre recall).

 

[dgibb2000]

I have this exact problem on my moto droid. I don't have many of the apps listed that you described earlier except for google voice. This is very reproduceable for me. Every time I open the gallery and then either press the lock button or let it lock itself, poof the phone reboots immediatly. It even happens right after a reboot. I've used taskiller to kill all running processes and then it still happens.

apps installed:
amazon
amazon mp3
andftp
astro
bubble
carrr matey
cnet scan & shop
fandango
fartdroid
free caddie
fx camera
google goggles
google sky map
hyperspace
ilightr
key ring
layar
light racer
mabilo ringtones
magic 8-ball
metal detector
meteorlite
mototorch led
my verizon
old man herbert sound board
pandora
papi missile
pdanet
peter griffin sound board
picsay
quick uninstall
raging thunder
robo defense
robo defense lite
schottgunn
shazam
slacker
solitare
speed
speed test
steamy window
stopwatch
google talk
taskiller
the schwartz saber
the weather channel
throttle copter
tip calculator
tts service extended
usless facts
google voice
wave blazer lite
where's my droid
wifi analyzer
yelp

 

[bambam]

I have the same problem i noticed it after the 2.0.1 update every time i go into the Gallery on my Droid and get out ether the phone will freeze then reboot or you click the lock button and it reboots Motorola just says to get it replaced they were no help. Verizon said the re update the phone but Motorola will not send the update again.

 

[dgibb2000]

So maybe the next update will include the fix. Whenever that is.

 

[bambam]

I hope

 

[Headsong]

I'd get taskiller off there immediately. ON another board, we've documented that it's the source of a lot of trouble...have no idea if that's it, but it's the usual suspect in so many troubles. Worth a try.

 

[madmedic]

Glad I found this forum....

I got a Droid the day after they came out.... My original droid would spontaneously re-boot, so I took it back for a replacement.
The first replacement that came to me by FedEx had a loose screen, so I sent it back.

Second replacement comes...It looks/feels good, so I set it up, and load my data to it.
IT RE-BOOTS after viewing a picture in the gallery, and then locking the screen with the power button.

I took it to the Verizon store, and the clerk transferred all of my data to ANOTHER replacement phone.
THAT phone re-booted after viewing the gallery, and putting the screen to sleep as well.

I was told it had to be a software issue, and would likely be corrected when the new software update comes out.

I went back into my ORIGINAL Droid.... AND NOW IT DOES IT ALSO

My original Droid would reboot occasionally, and completely random.
It NEVER used to do it with the gallery/screen lock, scenario.

 

[mustang-gt-2002]

yes I have the same thing. I go into gallery and the phone restarts. this is my 2nd droid. I cant remamber when it started on the 1st one. but it may have started sometime after 2.0.1 update.

this is what I have downloaded.

AK47
Bubble
Bubble Burst Pro
Dock Simulator
Fishin' 2 Go (Lite)
Gensoid
Google Sky Map
iLightr
Labyrinth (Lite)
Mahjong
Maps
Metal Detector
MotoTorch LCD
Nesoid
Robotic Guitarist (free)
Ruger SR9
SchottGunn
SNesoid
Solitaire
Sword!
The Schwartz Unsheathed
The Weather Channel
Trap!
Zedge

if any of them have problems please let me know. Thank You

sounds like 2.1 wont be this week

 

[oscoastierob]

I'm having the same problems with the gallery. Every time i open the gallery app and go into sleep mode my phone reboots on its own. I'm currently running the sholes 2.0.3 rom but had the problem well before flashing the rom. I believe this is a software bug from the 2.0.1 update as I never had this issue with 2.0. The techs at the verizon store were clueless and wrote it off as me having downloaded a corrupt picture which is a load of BS...

 

[mhome]

Have you guys tried moving all your pictures/videos out of your gallery? then maybe taking a few pictures, accessing and then seeing how it goes.

Also, I second the suggestion of removing task killer, at least until you get a stable system.