Wow... This phone hasn't worked right 1 day yet. Just tried to top-up after a month... Didn't work online. They took my money 3 days before due date... But phone stopped working on due date... And they started charging "per text". CS said I need to call CS every time I want to top-up.... Or expect trouble every time due to system problems. This is so sad! This is the greatest phone/pre-paid deal EVER.... But I wouldn't recommend it to ANYONE. Come on VM!?!?!?!?!?!?!?!