Anyone else encountered this error with the music player yet? i turn the phone off and then back on again to fix the problem.
Anyone else encountered this error with the music player yet? i turn the phone off and then back on again to fix the problem.
hey guys, download this MediaInfo - Download to give us more specific info.
and does this happen with all user imported MP3 files? or is this regarding ringtones that come pre-loaded?
def need some more info to be able to help. it could be meta tags or even possibly something wrong with how the file was encoded, etc
hey guys, download this MediaInfo - Download to give us more specific info.
and does this happen with all user imported MP3 files? or is this regarding ringtones that come pre-loaded?
def need some more info to be able to help. it could be meta tags or even possibly something wrong with how the file was encoded, etc
The message is, when clicking on an mp3 in media player, "Sorry, the player does not support this type of audio file". The player will not play anything preloaded including Flash Flash by David Kater for example.
Please please please help as this happening on an almost daily basis now.
Thanks
you said PC so i'm assuming you do mean you have a Windows machine. go to this link directly and download the appropriate GUI, depending on whether you have 32 or 64bit. MediaInfo - Download (if you're unsure of bit, go to control panel, then system and it should be listed as System type)
then locate one of the MP3 files you have on your computer, right click, and select media info. and window will pop up. on the top of this window, go to view, then select HTML. once you've done that, select everything you see in there and post back as reply. this is so i can tell if there's anything specifically wrong with the files you have.
you can also try this program Mp3tag - the universal Tag Editor (ID3v2, MP4, OGG, FLAC, ...) to remove any tags that may be associated with the file. just click on download at the top of that page and then select the setup.exe file.
it's definitely something going on with your specific MP3 files.
did you purchase the files, or download from a website somewhere?
i ask this because purchased files will typically have less issues.
even further, where are you storing your music files? like exact path from phone (ie, music\ringontes or maybe you just threw it in a music folder, etc). and is there already a music folder that maybe you didn't see that came on the phone? you always want to try to put imported stuff with stuff that was already on the phone, so ringtones with pre-loaded ringtones, notifications with pre-loaded notifications, etc.
Thanks I'll have a look at this over the weekend, as I am on a work pc right now (yes I have Windows at home too). A couple of points though. It is all music that I have uploaded from my own collection apart from the stuff that came on the phone - there were maybe four files on the phone. When the problem happens, it won't play any including its own (i.e. those that I had nothing to do with!).
Will report more over the weekend.
I have this problem too. Mine is with both audio and video. I know where my problem lies. When I tranfer music or videos to my phones external memory the artist and album names dont show up and the file doesnt play. However, when I transfer it to the internal memory, everything works like a dream. So, my SD card is just in the phone wasting away.
I made a thread about this but there was no reply.
this was even more helpful information. guys, try this... unmount your sd card and reformat. then try again and let me know what happens.
this was even more helpful information. guys, try this... unmount your sd card and reformat. then try again and let me know what happens.
that last bit is really strange and now leads me to believe it's not a your personal files that you've put on the phone. if it were a problem with your personal files, it should have no effect on pre-loaded ones that came on the device.
at this point, i would recommend a factory reset. i know you probably didn't want to hear that as a solution, but it may be your best bet tbh.
this was even more helpful information. guys, try this... unmount your sd card and reformat. then try again and let me know what happens.
Can't believe the solution to this problem is actually this simple. All it needs it re-formatting. I did format the memory card before using it but with my PC. I think formatting it with the phone is what solved the problem.
Thanks a lot buddy.
Hi I saw this reply after installing the media info so I would like to unmount my card and reformat, how do I do that?
Thanks soooo much hoping this will be the solution (although still nervous as the music which came on the phone was not installed on the sd card, and the fact that turning the phone off and on seems to solve the problem temporarily)....
np, glad that took care of it!
go to menu>settings>storage
in the top is where you'll see "SD card"
it should say Unmount SD card. then choose Format SD card
Hi there, I sat down to do just that last night, spent ages updating the Kies software to back the cards up to etc, and then Kies decided I was due an upgrade to Android 2.3 so that had to process. After that, I formatted and remounted the storage card and so far (one day in) so good. I am hoping that is the end of the problem but will be back if it happens again! So many thanks...
you're very welcome
Lmao.....my last post is hilarious! What the hell was I writing? I freaking hate this keyboard. Switching back to the stock keyboard.lol
Yea, check the memory card too. May be malfunctioning due to old age. Your problem is quite different from mine though. Seems weird. Good thing you're having it checked out. Hopefully a permanent solution comes up.
I have this problem too. Mine is with both audio and video. I know where my problem lies. When I tranfer music or videos to my phones external memory the artist and album names dont show up and the file doesnt play. However, when I transfer it to the internal memory, everything works like a dream. So, my SD card is just in the phone wasting away.
I made a thread about this but there was no reply.
this was even more helpful information. guys, try this... unmount your sd card and reformat. then try again and let me know what happens.
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