I've had my triumph for over a week and now it doesn't want to charge when I plug the charger in. I haven't dropped it or gotten it wet. Any one had or have this problem and can help? Thank you in advance.
So, is there an Android phone that are more reliable? The only sure fire way to charge my triumph is in the car. I am trying rite now to implement the "charges for 5 mins at a time" theory, and it is working, but it takes a long time. It gains 2% every five mins. Maddening. I can handle all the other issues, but I expect a new phone that costs over $300.00 to perform. I have been VERY careful with the Triumph. No drops, screen is cleaned twice daily, I have a nice leather case for it. (It has two magnets instead on one..and fits nicely on my belt w/o pinching. Got it from Best Buy for $20. please help if you guys find a fix or workaround. Thanks and good luck to us all.
I too had an issue with my Triumph not charging. First, I had a Triumph with a physical problem with the usb charging port. I had to hold the cable a certain way to get it to charge. I realize that that problem is different and unrelated. I said that to say this though. The phone also had an issue where once I finally got the USB to make a good connection, the phone would charge for about 5 minutes or so, then stop charging. I though it was related possibly to the bad physical USB port on the phone where the charger plugged in. I had the phone for only a couple of days when this happened. I had taken that particular phone back to the store and exchanged it. The replacement phone had a good USB charging port. No issues with the charger physically connecting. However, a week later now, it too has stopped charging after a short time of being on the charger. You can charge the phone for about 5 minutes or so, then it stops charging. You can remove the charger and reapply, getting the same results...5 more minutes or so of charging, then it stops again. Two phones in a row along with other people having the same issue....this definitely tells me it is a problem with this model. It also seems like it would be a software controlled issue that a future update will fix. I hope a fix is found soon because I really do like this phone. I will respond again if I find out what the issue is.
P.S. This is NOT an issue where the phone stops charging when it gets too hot, as in when it is docked in the windshield of a warm car with the sun beating down on it. I'm aware of that issue as well, and the Triumph is not the only one that does this. That is "normal..." the phone gets too hot, so it must stop charging in order to help cool the device. The issue above happens when the phone is in standby and is resting on my cool night stand inside of the air conditioned house.
This is exactly the same issues I am experiencing. I think the little tab inside the micro-sd port becomes loose and loses contact with the cable...causing a bad connection
I spent $300 for this thing, and I love it. I am already on my second triumph, and its charging issues are worse than the fist one. Arrrggghhhh. -Chris
Having the same problem with mine.
VM just sent me a replacement phone, it got here today.
For me the Triumph was a flop as I phone but I thought the kids could use it as a small game pad. When I took it out to recharge it it would not charge, I checked the charger in a few other phones and it charges them just fine.
I have plugged other chargers in o the Triumph and they don't charge the phone either.
I have ordered a replacement battery to see if that is the problem.
I just don't get that the phone charging light doesn't even come on. I mean nothing.
I hope someone discovers a fix for this, as someone else expressed, it is aggravating for this to happen with a phone that cost over 300.00, this on top of all the other problems I had with this phone.
I wish the Triumph had been as good a phone as the LG Optimus V, I'd still be a customer to VM if it had.
I had a different experience with VM Customer Service.
I explained to the customer service reps 3 separate times and how my MT has trouble charging. At first I thought it was the phone itself, but they said it was the charger and sent me only the Wall Charger portion (not the USB cable). I tried it and I had the same problem, contacted them again and said it's still not working. They send me ANOTHER Wall Charger (with no USB cable). I then told them I think it's the USB cable, then they replied "We are sorry for the inconvenience you have experienced due to this situation.
Be informed that we can only replace accessories as the battery or the wall charger. Any other accessories needs to be purchased separately, either online or at any retailer store. "
Lame. It's the USB cable, because my friend has an MT and I plug my phone into their charger and it's boom... instant charge even while fiddling with the phone. I'm going to buy some USB cables from Amazon.
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