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Root activation?

I had been using my BB Storm for a couple weeks because I was having issues with the Eris on V3 leak. I did the root for leakers last night and reactivated the Eris this morning through Verizons website. When I dial *228 an activation program comes up and I can not get a dial pad to press 1 or 2.

Everything seems to be working fine including data; is it extremely important to do this step?

I am currently running KaosFroyo-v23.

Thank you in advance for any responses/answers.
 
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I had been using my BB Storm for a couple weeks because I was having issues with the Eris on V3 leak. I did the root for leakers last night and reactivated the Eris this morning through Verizons website. When I dial *228 an activation program comes up and I can not get a dial pad to press 1 or 2.

Everything seems to be working fine including data; is it extremely important to do this step?

I am currently running KaosFroyo-v23.

Thank you in advance for any responses/answers.

when you dial *228 and the activation screen comes up, long press the menu button and it will bring up the keypad, press the button to bring up numbers and go from there ;)
 
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