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Root [VIDEO GUIDE] Test Mode/No service fix (# to Hidden Menu)

Try 611 and see if you can get a rep through there.

And trying a different prl wouldn't hurt. For whatever reason your phone is connecting with wherever it needs to connect to. Everything is in order on your phone but theres no signal or service. Im really thinking Metro can fix it.

Tell them you need your MIN. Once you get that from them THEN tell them what it says when you try and make a call. That way you have what you want and if they cant fix it it wont be any trouble getting the MIN from them.

Im heading to bed Ill check back in the morning to see if theres any updates. Good luck ;)
 
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Called customer support and had it fixed :D. Had me dial the ##626* and you were right, my MIN wasn't identical to my phone number. The SID (I think) was also incorrect, not sure how I messed that one up lol.

Still very thankful and appreciative of your help here Fuzzy, got me out of the test mode with the guide :). Much thanks for the super quick replies and assistance :thumbup:.
 
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Shiftsj said:
Called customer support and had it fixed :D. Had me dial the ##626* and you were right, my MIN wasn't identical to my phone number. The SID (I think) was also incorrect, not sure how I messed that one up lol.

Still very thankful and appreciative of your help here Fuzzy, got me out of the test mode with the guide :). Much thanks for the super quick replies and assistance :thumbup:.

awesome dude. Glad to hear. I can rest easy now cause that was really bothering me. Haha
 
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Hey Fuzzy, just want to throw my gratitude out there for ya. I got hit with the same issue; Running custom kernel on stock rom updated to zvd & rooted... Issue arose exactly as described -
Most of the ones I'm seeing lately are happening for no reason. Phone will freeze and after you pull the battery and boot back up, its in test mode.

Followed your steps and eventually got my baby back up and running even better than before.
Only inputs I would say to add/edit to your OP is the *MDN NAME* confuses us with the NAM NAME since the title is just MDN.. I am aware you changed it from a previous error of NAM NAME also.. but just remove the "NAME" this time lol. :)
Also would be to input that if the steps do not work correctly.. they may have a different MIN value such as the issue with "Shiftsj" I also had the same issue, and easily called up Metro Customer Support to receive the correct MIN number. Re-did the steps with said MIN and -

Alls well.. Thanks again.
 
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Hey Fuzzy, just want to throw my gratitude out there for ya. I got hit with the same issue; Running custom kernel on stock rom updated to zvd & rooted... Issue arose exactly as described -


Followed your steps and eventually got my baby back up and running even better than before.
Only inputs I would say to add/edit to your OP is the *MDN NAME* confuses us with the NAM NAME since the title is just MDN.. I am aware you changed it from a previous error of NAM NAME also.. but just remove the "NAME" this time lol. :)
Also would be to input that if the steps do not work correctly.. they may have a different MIN value such as the issue with "Shiftsj" I also had the same issue, and easily called up Metro Customer Support to receive the correct MIN number. Re-did the steps with said MIN and -

Alls well.. Thanks again.


Glad to hear it worked for you.

Thank you for the input. I don't know this stuff unless someone tells me. making the changes right now. Thanks again ;)
 
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Fuzzy, I have to express my gratitude for this thread. My fiancees phone had gone into test mode, and I found your thread, followed the instructions, and it worked like a charm! You saved me from having to probably replace her phone. Your help and expertise was much appreciated!


You are welcome. Glad to hear that my tut was easy to follow and that it helped you get your phone back to normal. ;)
 
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ive got bars and 4g but when i try to make a call it dose the whole " if you would like to make a collect call......" speal, and i cant get out with *611. any further advice?


Sounds like you are stuck in Roaming.

Call Metro PCS and tell them whats going on. They SHOULD be able to hand that on their end.
 
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