Root can't activate phone anymore

[xVermicide]

i can't activate my phone. i took it in to metro to activate it with the $55/month unlimited 4G promotional offer. well everything was going good until we were almost done then the lady asked if my phone was rooted, showing me that it kept force closing when she was putting in some access code.

she gave me a number to call to activate my phone, i'm on the line right now with the chick and she's having me call ##626* or whatever and when i put in the 6-digit number she gives me, the dialer force closes. any help?

 

[bnb25]

weird never heard of that, if its rooted just unroot it and then try activating it.

Have you tried activating it from their website?

 

[nuttmeg]

Just downgrade and upgrade to zvd and your back at stock. http://androidforums.com/esteem-all...s-downgrade-zvd-zvc-zvb-emer-pb-recovery.html

 

[HoUdInI]

i can't activate my phone. i took it in to metro to activate it with the $55/month unlimited 4G promotional offer. well everything was going good until we were almost done then the lady asked if my phone was rooted, showing me that it kept force closing when she was putting in some access code.

she gave me a number to call to activate my phone, i'm on the line right now with the chick and she's having me call ##626* or whatever and when i put in the 6-digit number she gives me, the dialer force closes. any help?

one downfall of rooting and the only one that i have seen people having trouble with....hope you got it fixed...

 

[king lion]

You can still activate your phone Tell them to air program it and give the information from under the battery on the phone

 

[HoUdInI]

You can still activate your phone Tell them to air program it and give the information from under the battery on the phone

na they won't do that at metropcs they do not know customer service.....but your only work around is remove the root get back to stock so your phone will have proper factory reset and your golden...

 

[BRAINZ2013]

Yes metro has changed they dont do that air programming no more the supervisor told me to take it to the corporate store and the corporate store tells you to get a new phone from your insurance if the phone isnt covered under warranty ....

 

[BRAINZ2013]

When are the esteem going to use lgpnst 1.3. i know its a zvd tot file out or a refurbish tot file to run on the on the 1.3 lgpnst. Cause they say many concern about 1.1 and this new almond screen .