Phone: Galaxy S2
Trying to update firmware via Kies with no success, on my laptop (Win7) the phone connects but I get the following error:
"Your devices current firmware version is not supported to update firmware via Kies"
And on my desktop (Win7) the phone does not seem to connect and i get the following error:
"Unsupported connection mode alert, Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies. Check USB settings."
I have the latest version of Kies etc and the only option under the USB settings in my phone is 'USB Mass Storage", i also have debugging mode un checked.
I bought the phone brand new from Carphonewarehouse and have only ever updated it via Kies.
Trying to update firmware via Kies with no success, on my laptop (Win7) the phone connects but I get the following error:
"Your devices current firmware version is not supported to update firmware via Kies"
And on my desktop (Win7) the phone does not seem to connect and i get the following error:
"Unsupported connection mode alert, Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies. Check USB settings."
I have the latest version of Kies etc and the only option under the USB settings in my phone is 'USB Mass Storage", i also have debugging mode un checked.
I bought the phone brand new from Carphonewarehouse and have only ever updated it via Kies.