My boss just upgraded to the Galaxy S2 on his Boost Mobile account. He's only had the phone for a few days but is having a problem where the phone shuts itself off and the only way he can turn it on again is to take it out of the Otterbox and remove the battery.
I've looked at a few other threads suggested to me by the forum based on my thread title, but none of them seem to be the exact answer to my question. (For example, there's a few in the GS2 International section, but we're in the USA so I don't know if they're the same.)
I don't think any apps are responsible because the only ones he has installed are major apps like Weather Channel and WordPress.
I was wondering if it might have anything to do with the Otterbox case? Perhaps it's pressing on the power button too much?
He asked me for help, but I'm afraid to do anything to the phone because I don't want to turn his brand new phone into a brick!
I've looked at a few other threads suggested to me by the forum based on my thread title, but none of them seem to be the exact answer to my question. (For example, there's a few in the GS2 International section, but we're in the USA so I don't know if they're the same.)
I don't think any apps are responsible because the only ones he has installed are major apps like Weather Channel and WordPress.
I was wondering if it might have anything to do with the Otterbox case? Perhaps it's pressing on the power button too much?
He asked me for help, but I'm afraid to do anything to the phone because I don't want to turn his brand new phone into a brick!