Yes, I had the same problem. Turns out my WIFE is the actual "Account Owner", since she's been paying the bills, etc. I had to get her UserID and Password to get into the page where I can start the preorder.
But now the Preorder page has been unavailable for over 2 hours.
Yes...I have been trying for several hours....now the website says that My Verizon is temporarily unavailable!!
Will check it out later...
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