Help Pop 3 Mail?

[Sharkz44]

Tried searching and could not find anything directly related to my question. Of course I probably didn't search in the right place .

I hooked up my Pop 3 email which is Time warner Roadrunner. Incoming works great but I can't send any outgoing mail? Forgot to add I'm using the stock email program that comes with the S3.

SMTP server is set correctly
smtp-server.---------

Is there another setting I'm missing? Need to be able to response to my emails for business tomorrow on the road. Hate to leave the S3 home.

 

[legalkill]

Does smtp need require login or ssl (465)? I know yahoo business mail does.

Make sure you check roadrunner settings. They prob post in support.

 

[Sharkz44]

Seems this is a very known problem with both Verizon and Roadrunner.
They suggested
"mobile-smtp.roadrunner.com" that didn't work. Then suggested require login, that didn't work either. Seems this is only an issue with outgoing mail.. Off to research more.

 

[legalkill]

If u have access to different smtp server try that.

 

[Sharkz44]

Unfortunately I don't. I'm on the second level of tech support with Roadrunner.

 

[Sharkz44]

Update... Tech support kept blaming each other... So I just went ahead and tried the following myself.

I installed K9 mail. Using the following out going parameters my outgoing mail now works! The only item that changed was the email client. I believe this to be an issue with the default email client from Samsung or whoever?

SMTP Server
mobile-smtp.roadrunner.com
Security
None
Port
587
Require sign-in box checked.
Authentication
Automatic
username and password filled in.

 

[purple dragon]

I am having the same issue. Roadrunner support insists that since webmail works fine on the phone the problem is the email app (the standard one). I tried installing k-9 despite some alarming 1-star reviews, but during setup it too claimed it could not access the server! This was the repeated failure point in several uninstall-reinstall of my roadrunner account attempts. Of course, the verizon wireless chat help is unresponsive/swamped. Any other ideas? I don't want to just use webmail on my phone because it's too clunky.

 

[Sharkz44]

Did you use the exact settings I have listed above? Including the username and password? Because this corrected my issue. I'm not a huge fan of K9 yet but at least its working.

 

[purple dragon]

Update: I have the resident email (not k-9) now sending and receiving! My husband (resident tech fixer) suggested CHECKING the "Require sign in" box despite consistent advice to the contrary on all forums I checked. This, combined with "mobile-stmp.roadrunner.com," "Port 587," and "security type: none" that worked. Go figure. Hope this helps someone else.

 

[Sharkz44]

Purple Dragon I decided to play with the original default mail again and my results are funny. If I'm on my home Network I can't send emails only receive?? But when I disconnect from my home network and just use Verizon I can send with no problems using the settings you posted. So thanks for that.

Looks like I'm all good now. Just don't know why my home Network which is Road runner won't let me send. But I'm not really caring either way. Fixed and time to move on. Just wanted to update the thread in case anyone else is having this problem.

 

[nate39]

Technically it still isn't working because you can't send emails at home unless you get off wifi. If you are happy then that is fine. But it is because I could send emails from home but not when I was away that I find unacceptable. It seems it has to be set up like that or like the way you are doing it but not both.

The best it has been explained to me is because Road Runner uses pop3 which is not very secure. This is why gmail for instances uses imap. You can't send emails using your regular Road Runner account when away from your network because imap won't allow you to use your pop3 server because of security issues. Now I know there are some on this forum that can probably explain this better so please do. Anyway I have not been able to find any work around that lets you use your default email app with all its function both on your own network or while on the mobile network. The easiest fix is to just use gmail. It works anyway. That's my experience anyway.

 

[Sharkz44]

Yeah my setup isn't perfect but as long as I'm off my network everything works as it should. I do use Gmail but for my business I have to use a professional email. I guess that's what I would call it . No free web based email accounts allowed.

 

[HighSierra]

Could this possibly be an issue where one provider wont allow you access to another providers smtp server on their network?

 

[Sharkz44]

Not really sure. I don't think so only because my home network is Road Runner and I'm trying to use my Roadrunner account thru the phone.

But as I said I just don't use my home network. I only use the Verizon data. I have way more then enough data so that's never an issue. I moved on to other projects now.

 

[tripplec]

Not really sure. I don't think so only because my home network is Road Runner and I'm trying to use my Roadrunner account thru the phone.

But as I said I just don't use my home network. I only use the Verizon data. I have way more then enough data so that's never an issue. I moved on to other projects now.

I just spent countless hours over the last two days. POP sending setup done and done working but Outgoing even though it passes its test connecting to the server DOES NOT work. I am on WiFi via Bell network. I have tried every conceivable variance and various servers for SMTP but the mail will not go out. Server Error each time.
Definitely a client problem that needs fixing. IMAP works but I never get alerts and that go set automatically. POP3 setup manually and no way to get it funcitoning. I hear the Yahoo App for Android is poor so have not tried that. This should work.

 

[lennydude]

Update: I have the resident email (not k-9) now sending and receiving! My husband (resident tech fixer) suggested CHECKING the "Require sign in" box despite consistent advice to the contrary on all forums I checked. This, combined with "mobile-stmp.roadrunner.com," "Port 587," and "security type: none" that worked. Go figure. Hope this helps someone else.

Well, well.........this worked 100% for me! I had just given up on my Road Runner email address but thanks to you, I have it working now. Many thanks for the help

 

[tripplec]

I got mine working yesterday after countless hours using setting I had edited to before.

I am on Yahoo Mail with this built in client. Samsung support is useless and tells me to use IMAP since is a new phone and thats a newer connection method which I did have working but no alerts. They're also tell me to use the Yahoo app in Play store rather that work on fixing the built in client saying its not suppose to work with POP3. LOL LOL

Anyway back to the issue. I just deleted the Account again and started from scratch. Going into Manual setup after the email address and password were entered. Once in manual setup there were various protocol selections for Mail. POP3 & IMAP being two of them. I of course selected POP3 and went on. You cannot use their best guess setting for the servers since its all wrong.
pop.mail.yahoo.com - for incoming
smtp.mail.yahoo.com - for outgoing
SSL encryption with loging for outgoing SSL as well using port 465 instead of the default. These are well documented in various sites if you google for it Yahoo POP3 mail server settings.

Them Turkey's at Samsung Support are totally useless. Without a doubt.