Hi All!
I first joined VM in late 2010, back when they had the $25/month plan. I upgraded from the (POS) Samsung Intercept to the (slightly better) Motorola Triumph a few months later, and was grandfathered into the $25/month plan. I had the Triumph for about a year and a half.
On September 18, I bought a Samsung Galaxy Ring, and swapped it out on the website. Thinking that VM would change me to the $35/month plan, I bought a couple of $35 airtime cards, too.
My payment date is the 27th of each month. VM didn't charge me anything to swap phones, and I just figured that they were being nice because I only had 9 days left in that billing cycle. They had already withdrawn the $25 for the next month, and they (surprisingly) didn't ask for any more money for that month, either. And VM charged me $25 on 11/27, and the website says my next payment will be $25 and is due on 12/27.
So, I guess what I'm asking is... how long does it take VM billing to catch up with my phone swap? They're not going to keep billing me $25/month for the next 6 months, and then turn around and say "oh, by the way, we're going to need $80 from you for all those months me only charged you $25!" are they? For the record, my phone works fine, and the "My Account" section of the website shows the correct phone, so they know I have the Ring.
TL;DR: Had $25/mo plan, swapped phones, still have $25/mo plan. What do?
I first joined VM in late 2010, back when they had the $25/month plan. I upgraded from the (POS) Samsung Intercept to the (slightly better) Motorola Triumph a few months later, and was grandfathered into the $25/month plan. I had the Triumph for about a year and a half.
On September 18, I bought a Samsung Galaxy Ring, and swapped it out on the website. Thinking that VM would change me to the $35/month plan, I bought a couple of $35 airtime cards, too.
My payment date is the 27th of each month. VM didn't charge me anything to swap phones, and I just figured that they were being nice because I only had 9 days left in that billing cycle. They had already withdrawn the $25 for the next month, and they (surprisingly) didn't ask for any more money for that month, either. And VM charged me $25 on 11/27, and the website says my next payment will be $25 and is due on 12/27.
So, I guess what I'm asking is... how long does it take VM billing to catch up with my phone swap? They're not going to keep billing me $25/month for the next 6 months, and then turn around and say "oh, by the way, we're going to need $80 from you for all those months me only charged you $25!" are they? For the record, my phone works fine, and the "My Account" section of the website shows the correct phone, so they know I have the Ring.
TL;DR: Had $25/mo plan, swapped phones, still have $25/mo plan. What do?
