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Possible camera update coming

Timaphillips

Android Enthusiast
Nov 8, 2009
373
14
I read on a verizon forum that someone was told by an in store rep. that an update is coming for the Droid on December 11th. Possibly a fix for the useless camera.


Seriously, I'd take my Curve's old camera over this thing.Not nearly a make or break thing though because this phone is the best I've ever used.
 
I read on a verizon forum that someone was told by an in store rep. that an update is coming for the Droid on December 11th. Possibly a fix for the useless camera.


Seriously, I'd take my Curve's old camera over this thing.Not nearly a make or break thing though because this phone is the best I've ever used.

Man I hope so! I was soooo looking forward to this camera and now I am just bummed out about it....
 
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Rep also told me the same thing. My camera won't focus 90% of the time. Took it in, the tech guy said they received lots of complaints and said motorola would be coming out with a fix for the software issue withing 3 days. Really suck not being able to utilize the 5pix camera.
Pretty disappointed, but happy with the rest of the phone functions. PS they should have tested the hell out of the camera....they just concerntrated on apps...
 
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PS they should have tested the hell out of the camera....they just concerntrated on apps...

To be fair I'm sure the S/W versions offered to Verizon went through multiple versions. It's possible the camera issue wasn't present on previous versions and they released some kind of update (for whatever hardware/software) and it messed up and it slipped by due to previously not being present in multiple versions.

I don't know, but I've seen stuff like that before when I worked in the cell industry (like when RIM s/w would come out and it'd have big memory leaks, close up for multiple versions, and then get a final release version only to see it come back after 4-5 builds w/o it).

The fact they've already got it on the plate is good to show they're not trying to sweep it under the rug.
 
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Really need this camera update, It took 4 minutes for ShopSavvy to get it..... it is the best barcode scanner. Barcode Scanner app takes a few seconds, but doesn't have the store features of ShopSavvy.

I've contacted shopsavvy about this.
They will put a new version out very soon to help with this problem. For now the fix is two fold:

1. Step back a bit from the barcode.
2. Make sure there is very good light to capture the barcode.

I emailed them yesterday, and got a reply in like 15 mins :) But ultimately they said to look for a new version soon!
 
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Today while playing with the Droid at my local Verizon store, I noticed the camera didn't perform so well when taking close-up shots. My current iPhone 3GS would've handled the situation much better. I don't have my Droid yet (should soon), but I'm hoping they address this quickly as I enjoy taking pictures, and I also enjoying using my iPhone's camera. Either way, the camera won't have an effect on whether or not I purchase the Droid. I know I will anyways. :) I would just like to see what the camera is truly capable of. Luckily it's all just a software update away.
 
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I read on a verizon forum that someone was told by an in store rep. that an update is coming for the Droid on December 11th. Possibly a fix for the useless camera.

Seriously, I'd take my Curve's old camera over this thing.Not nearly a make or break thing though because this phone is the best I've ever used.
So essentially your heard from a friend of a friend of a friend... but less reliable because it's from a stranger... who claims to talk to an in-store rep...

I don't doubt an update is coming, but y'know what I'm saying, right?
 
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for the doubters, here it is word-for-word how the motorola people have described the problem and the plan for the fix:

Camera Auto Focus: Intermittently, pressing the camera button half way results in red corner lines. This is an indication that the auto focus was not successful.

Short term work around: Auto focus may take more than one attempt.
Planned Resolution: A fix for this issue will be included in a maintenance release of software for this device. The target date for the next release of software is December 11, 2009.
 
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Great news, we updated ShopSavvy over the weekend and it is now supporting both the Verizon Droid and Android 2.0. The fix means ShopSavvy works almost as well on the Droid as it does on the HTC devices. Once Motorola updates their camera firmware it should work perfectly.

We recognize that as more and more phones are released ShopSavvy (and any app that scans a barcode) will need to be tweaked to accommodate different frame rates and focal lengths. We have decided to port our iPhone scanning library (i.e. allowing for blurry barcode scanning) to Android. Once we update ShopSavvy to include 'meatloaf' (this is the name of our scanning software) it should work on ANY Android phone that has a camera (knock on wood).
 
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I posted this on the moto support side but thought Id try here.

So I got my camera to take quicker pictures and start actually focussing, by changing a few settings. Before doing this I would either get the red bars or no picture at all....when it did take a picture there would be a lag (screen freeze thinking you got the pic but it would be after that screen freeze). I also noticed the sound went away, and the scanning apps started working a hell of alot better.

Maybe some of you can confirm if you see better performance after these steps:
1. Open Camera App
2. Click the left side of screen to slide options, or open it from the menu button.
3. Go to scene mode and change it to something else like Action (anything but portrait or auto).
4. Take a picture...you will notice there are no focus bars on the corner, it will just snap pics. Take one picture at least, so you can continue to step 5.
5. Click on top right to view the picture then click done.
6. Take another picture, you will now notice that you get the focus bars and they turn green.

After these steps most pictures (Ive had 100% success rate) will be focussed and quicker. If you want to change back to auto you can but the setting will only hold for as long as you are still in the camera app. Otherwise keep your camera in a setting like action wont have to worry about the inability to focus. I can also scan barcodes using apps like shopsavvy with a success rate I did not enjoy before.

<Edit> Cleaned up some pisspoor grammar.

Glad to see its working for those that have replied so far. I believe this proves that this is a software defect and not a hardware defect.
 
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I posted this on the moto support side but thought Id try here.

So I got my camera to start focusing and take quicker pictures by changing the settings. Before doing this I would either always get the red bars or no picture at all....when it did take a picture there would be a lag. I also noticed the sound went away, and the scanning apps started working a hell of alot better.

Maybe some of you can confirm if you see better performance after these steps:
1. Open Camera App
2. Click the left side of screen to slide options, or open it from the menu button.
3. Go to scene mode and change it to something else like Action (anything but portrait).
4. Take a picture...you will notice there is no focus bars on the corner, it will just snap pics. Take one picture at least
5. Click on top right to view the picture then click done.
6. Take another picture you will notice you now get the focus bars and they turn green.

All picture are now in focus. If you want to change back to auto you can but it will only hold for as long as you are still in the camera app. Otherwise keep your camera in a setting like action and you will have focussed pictures. All pictures for me focus correctly now, and I can also scan barcodes using apps like shopsavvy with a success rate I did not enjoy before.

Right on, that actually seems to improve performance pretty well. I hope I'm not just being optimistic. In any case, a software fix is still necessary. In the meantime, this will help. The "steady photo" mode works nicely, which brings me to another question, is this the only mode with image stabilization?
 
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I posted this on the moto support side but thought Id try here.

So I got my camera to start focusing and take quicker pictures by changing the settings. Before doing this I would either always get the red bars or no picture at all....when it did take a picture there would be a lag. I also noticed the sound went away, and the scanning apps started working a hell of alot better.

Maybe some of you can confirm if you see better performance after these steps:
1. Open Camera App
2. Click the left side of screen to slide options, or open it from the menu button.
3. Go to scene mode and change it to something else like Action (anything but portrait).
4. Take a picture...you will notice there is no focus bars on the corner, it will just snap pics. Take one picture at least
5. Click on top right to view the picture then click done.
6. Take another picture you will notice you now get the focus bars and they turn green.

All picture are now in focus. If you want to change back to auto you can but it will only hold for as long as you are still in the camera app. Otherwise keep your camera in a setting like action and you will have focussed pictures. All pictures for me focus correctly now, and I can also scan barcodes using apps like shopsavvy with a success rate I did not enjoy before.

So, i just tried this, switched it to action mode just because that was the next available option, snapped a picture of the first thing i could..... and the phone froze and rebooted itself. now ill be the first to admit that im no tech whiz, but if nothing else this little test at least shows that its most likely a software issue i think. gonna go in and try a couple different modes and see if anything else happens.
 
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I hope they can bump up the Frames per a second to 30 instead of 24. The iPhone can do it why not the Droid. Its only 80 more lines or resolution
... Why can't all 1080p console games run at 60FPS instead of games having to play at 720p or lower resolution at roughly 30FPS? I don't get it... wait... hardware limitations...
 
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