Eris does not appear in OSX

cmonster · Jan 24, 2010

Hello,
I've had my Eris for about 3 weeks now and I love it generally. But I have this one issue that is now driving me nuts. When I plug it into my Macbook running OSX 10.5.8 and mount the drive, it only appears on the desktop and in Iphoto. It does not appear in ANY Finder window or list. This has not been a problem yet because I've been at work where I have an external monitor in addition to the Macbook's monitor and I can see the Eris on the desktop. But this morning I am at home and have just the macbook. The only place I can see my Eris on the Macbook is in Iphoto which is not helpful to me because I want to move a Voice Recorder file onto the Hard Drive and add some music to the Eris. But I cannot because I can't get at it unless I am in Iphoto.

Has anyone else experienced this? Does anyone have any suggestions?

The drive is mounted. And I have tried plugging in, mounting and then unmounting, plugging back in and then mounting again. Nothing.

Thanks for the help!

Ramblin-Man · Jan 24, 2010

I don't think that the Eris is compatible with the OSX in terms of syncing music / files / photos. It may appear on your desktop as a disk drive, but that does not mean that you can edit and load files.

Personally, I would recommend downloading DoubleTwist, a freeware program that lets you sync music, movies, and photos much like iTunes. This should allow you to transfer your voice recorder file.

cmonster · Jan 24, 2010

When you can open the Droid Eris as a drive on Mac, you can drag any kind of file you want onto it. You don't need to have Itunes to do this and that is not my problem. In fact, the Eris works seamlessly with Iphoto.

My problem is that I can not see the Eris on my desktop or in Finder. It is not in the left hand panel of the finder or on the right hand side when I choose Desktop on the left hand side. This last holds true even when I can see the droid on my desktop, which I cannot right now.

thanks

Tofu_Booty · Jan 24, 2010

Once I downloaded doubletwist onto my iMac. My eris showed up as a drive on my desktop. You should try it out

bigwavesufer4 · Jan 24, 2010

i use doubletwist for music and syncmate so that i can view my sd card and all my droid eris files on my finder. i would recommend both of them.

cmonster · Jan 24, 2010

Do you need the expert version of syncmate to view eris files?

bigwavesufer4 · Jan 24, 2010

no, i don't have the expert version...the expert version will let u directly import files from just about anything onto your eris...i just use sync mate so that my finder will recognize my droid eris so i can put different files on it...you can also sync your g-mail and everything through the non-expert version too...but thats why i got double twist too...so for instance i imported my wallpapers onto my photo album through the finder in order to put wallpapers on my lock screen...and i synced my itunes on double twist so now i have practically everything that i need on my mac on my eris

cmonster · Jan 24, 2010

well then it doesn't seem to be working for me still. I have syncmate and doubletwist installed. DT works fine, but I still can't see my Eris in finder.
Any settings or anything need to be tweaked?
any other ideas out there?

thanks!

bigwavesufer4 · Jan 24, 2010

when u do it...your phone should have a notification bar and it should say htc sync...click on that then click mount...then it will show up on your finder

cmonster · Jan 24, 2010

nope. I've been doing that to mount my drive. Does not work.
As I said, I mount it and can see the phone in Iphoto and now in Doubletwist. It shows as connected in syncmate, but I can not see the drive anywhere.

I suspect that the computer thinks it's on the desktop of the screen that is there when I have a second screen connected. But at home, I just have the one and since the Eris does not show up in the list on Finder, I can not access it, except through Doubletwist.

Ryobi · Jan 24, 2010

cmonster said:
Hello,
I've had my Eris for about 3 weeks now and I love it generally. But I have this one issue that is now driving me nuts. When I plug it into my Macbook running OSX 10.5.8 and mount the drive, it only appears on the desktop and in Iphoto. It does not appear in ANY Finder window or list. This has not been a problem yet because I've been at work where I have an external monitor in addition to the Macbook's monitor and I can see the Eris on the desktop. But this morning I am at home and have just the macbook. The only place I can see my Eris on the Macbook is in Iphoto which is not helpful to me because I want to move a Voice Recorder file onto the Hard Drive and add some music to the Eris. But I cannot because I can't get at it unless I am in Iphoto.

Has anyone else experienced this? Does anyone have any suggestions?

The drive is mounted. And I have tried plugging in, mounting and then unmounting, plugging back in and then mounting again. Nothing.

Thanks for the help!

I use a MacBook running 10.6.2. When I mount the Eris, it shows on the Desktop and the Finder as well. That's how I drag my songs/ringtones/notifications to the SD card. You must also unmount (eject) the Eris from the Desktop before unplugging.

So, not sure what's going on with your situation, but it's not normal.

Bulldog3777 · Jan 24, 2010

I am running Snow Leopard and when I click on the "No Name" symbol for the Eris it brings up Finder and shows it in Finder as "No Name" with all the files. Shows up in Iphoto also.

cmonster · Jan 24, 2010

Bulldog3777 said:
I am running Snow Leopard and when I click on the "No Name" symbol for the Eris it brings up Finder and shows it in Finder as "No Name" with all the files. Shows up in Iphoto also.

Yeah, when I can see it on the actual desktop,, I can click it and open a finder window. It's just not listed in the finder window. Really freaking frustrating.

Eris does not appear in OSX

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