screen unlock can't be changed?

lazylew · Feb 24, 2016

I set my "screen unlock" to PIN, but changed my mind; I'd like to unlock with a swipe.
I don't see how I can change it - settings / security / screen lock - if I go in there, it asks to confirm the PIN, but does not give the option of changing to swipe instead of PIN.
Am I stuck with it?

lazylew · Mar 3, 2016

No solution so far.
Perhaps this question should be in a more general forum, not specific for the Moto E model?
So can I (or, more likely the admin) move this post to a general Android forum?
Or should I simply copy and paste into a new post?

Thom · Mar 3, 2016

It is probably device specific. I don't have the Moto E.

On the Droid Turbo 2 ...
Go to Settings/Security/Screen lock
When prompted for PIN ... provide it
On the displayed Choose screen lock screen select Swipe
On the displayed Remove device protection dialog respond Yes, Remove

... Thom

lazylew · Mar 3, 2016

After providing the PIN, on the display all except PIN and Password are greyed out.
Slide (meaning swipe, I presume) also.
The comment is "Disabled by administration, encryption policy or credential storage".

MLSS · Mar 3, 2016

If you have encryption on then you have to use a password or pin.

lazylew · Mar 3, 2016

I haven't encrypted anything.

Lordvincent 90 · Mar 3, 2016

I'm going to guess you either use a vpn or have something that requires device administrator access (And subsequently a password)

lazylew · Mar 3, 2016

None of the above, as far as I know.
I have some terminal thingy installed, but the phone is not even rooted.
I am very new to smartphone, mind you - who knows what I did without knowing..? So all routes are open I suppose.

MLSS · Mar 3, 2016

Take a screenshot of your security settings and post it please.

lazylew · Mar 4, 2016

Here's the screenshot.

MLSS · Mar 4, 2016

lazylew said:
Here's the screenshot.

Your phone is encrypted. That's why you have to use a pin or password.
Look at the bottom of your screenshot under "encrypt phone" and you will notice it says ENCRYPTED.

lazylew · Mar 4, 2016

So I guess there must be a way to decrypt it? (if that is the right terminology?

)
I sure hope so anyway

MLSS · Mar 4, 2016

You should be able to press encrypt phone and it should give you a couple options.

lazylew · Mar 4, 2016

MLSS said:
You should be able to press encrypt phone and it should give you a couple options.

Nope... it's greyed out and just flashes a bit upon touching.

MLSS · Mar 4, 2016

lazylew said:
Nope... it's greyed out and just flashes a bit upon touching.

I don't use encryption so I'm not sure what to tell you to try next. The only way you can use swipe to unlock is to disable encryption.

lazylew · Mar 4, 2016

After some searching I found the same subject on an android forum, and its's clear that it takes a factory reset to disable the encryption. But... someone there mentioned a guest account he has on the phone, so handing it to a trusted friend is possible.
I didn't know phones could have multiple accounts like a pc - perhaps I will look into that option

It would feel safe still having the encryption in case of loss, and feel more userfriendly using the swipe on the guest account (which I would of course use, too ;-))

Thom · Mar 4, 2016

An alternative is to not encrypt the phone and install one of these ...

Android Device Manager – free – remotely track your phone if lost or stolen – remote Factory Data Reset
Android Device Manager (Android) – enable capability on device
Android Device Manager (Website) – control device from website

Cerberus – paid – remotely track your phone if lost or stolen – remote Factory Data Reset – remote take picture
Cerberus (Android) – enable capability on device
Cerberus (Website) – control device from website

If it is stolen go to a PC and send a command to do a Factory Data Reset.

(I use Cerberus.)

... Thom

screen unlock can't be changed?

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