Hello
Since this friday, I have some problems with my cell phone. Every 30 minutes I see a disturbing message, full screen, showing publicity, with a countdown... it is clear I have been infected by a spyware, the problem is I am unable to remove it.
I see there is a suspicious Settings application, that is different to the one coming with my device. I can uninstall this app, however, 30 minutes later, the app, magically, reinstall itself.
I did a virus scan, and it was detected a malware called com.chunmei.calculator
The thing is I cannot get rid off this "Settings" app, that reinstall, even if I uninstall it.
Should I have to reset to the factory settings the cell phone?
I have an Adroid 6.0 and I do not see any option to restart it as factory default?
Or should I clean this in anyway?
I tried Kaspersky, don't work, Malwarebytes, don't work... and now I tried AVG, it detects this "crap" sorry, but don't clean it.
Just to add: It was identified as: Android/AVT.RepMetagen
Since this friday, I have some problems with my cell phone. Every 30 minutes I see a disturbing message, full screen, showing publicity, with a countdown... it is clear I have been infected by a spyware, the problem is I am unable to remove it.
I see there is a suspicious Settings application, that is different to the one coming with my device. I can uninstall this app, however, 30 minutes later, the app, magically, reinstall itself.
I did a virus scan, and it was detected a malware called com.chunmei.calculator
The thing is I cannot get rid off this "Settings" app, that reinstall, even if I uninstall it.
Should I have to reset to the factory settings the cell phone?
I have an Adroid 6.0 and I do not see any option to restart it as factory default?
Or should I clean this in anyway?
I tried Kaspersky, don't work, Malwarebytes, don't work... and now I tried AVG, it detects this "crap" sorry, but don't clean it.
Just to add: It was identified as: Android/AVT.RepMetagen
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