MMS Wi-Fi stopped working

jmcook79 · Jun 14, 2018

I have a Galaxy S9 Plus. Normally I use the stock messaging app or Textra. For the past couple of months I've been using Textra no problem over Wi-Fi. Since I have Wi-Fi calling enabled SMS and MMS are sent over my Wi-Fi networks as I only have 1x signal in my house. I had the S8 plus before this and I've been using it for over a year.

The past few weeks for some reason text works fine but I cannot send MMS over Wi-Fi. I can receive them just not send them. I actually did a factory reset on my phone and it didn't help so I did a factory reset on my router and it helped for about an hour. I've already talked to Verizon and AT&T who is my DSL provider and no one can figure it out. I've temporarily switch to the Verizon messaging app but I'm having other issues with it although the MMS is working. I would rather use Textra or the stock Samsung app. Any help appreciated!

svim · Jun 14, 2018

Typically MMS is limited to cellular connectivity, so while SMS can be exchanged via basic cellular, mobile data, and WiFi, MMS needs mobile data. Keep in mind that SMS/MMS are both very dated protocols, the plus being they both are universally compatible with almost every texting service. And while both only require a minimum amount of bandwidth, a minus is MMS can only be exchanged between different carriers via mobile data. You can often get around that limitation if both parties are using the same texting service, with the issue being with some many texting/messaging apps available, most of us are using different ones. Another option to exchange photos and video is use email. Or if you have online storage, use the file sharing feature most include and just text the link.

jmcook79 · Jun 14, 2018

I understand what you're saying. That's true most of the time. However with Wi-Fi calling I can actually put my phone in airplane mode at home and send MMS as well as SMS. This is actually how I tested to see if it was working comparing with my mom's Galaxy S8.

svim · Jun 14, 2018

Is she also using the same carrier and same texting app as you are? That negates any test when it involves the other related variables.

jmcook79 · Jun 14, 2018

Yes we both are on Verizon and we're both using Textra I also tried out the default texting app on both of our phones. Everything works on hers but not on mine I can receive just not send.

jmcook79 · Jun 14, 2018

I forgot one important detail. It works on a public Wi-Fi that I'm at right now just not on my home Wi-Fi. I even tried turning the firewall off on the router still won't work. It may have something to do with the latest security update because it has worked fine since I bought it in April.

jmcook79 · Jun 14, 2018

Here's an example using the stock messaging app. Notice airplane mode is turned on.

jmcook79 · Jun 15, 2018

svim said:
Is she also using the same carrier and same texting app as you are? That negates any test when it involves the other related variables.

jmcook79 · Jun 15, 2018

I just thought of something. I turned off the security of my home network and now that it's unsecured messages go through fine. As soon as I said it back to secured with a password they stop going.

jmcook79 · Jun 20, 2018

Well that solution was short-lived. Only lasted about an hour. I've also noticed it on some public Wi-Fi network so it will work and on some it won't.

mikedt · Jun 20, 2018

Could be your carrier(Verizon) is currently having issues and outages with their services? Any other Verizon customers experiencing similar problems? WiFi messaging and calling is not something I've ever used or seen myself, as it isn't used in Asia.

jmcook79 · Jun 20, 2018

mikedt said:
Could be your carrier(Verizon) is currently having issues and outages with their services? Any other Verizon customers experiencing similar problems? WiFi messaging and calling is not something I've ever used or seen myself, as it isn't used in Asia.

I checked with them the day before yesterday and all is fine according to them.

It's something fairly new to me although it's been around for a while here in the US. Basically Wi-Fi calling also includes sms and mms. Anytime you're on a Wi-Fi network it routes calls and messages through the network instead of your cellular signal. It's great for buildings that don't get a very good cell signal if you have Wi-Fi.

jmcook79 · Feb 3, 2019

I'm now updated to Android Pie / One UI and the problem is gone.

MMS Wi-Fi stopped working

Android Enthusiast

Extreme Android User

Android Enthusiast

Extreme Android User

Android Enthusiast

Android Enthusiast

Android Enthusiast

Android Enthusiast

Android Enthusiast

Android Enthusiast

你好

Android Enthusiast

Android Enthusiast

BEST TECH IN 2023

Smartphones

Best Android Phones

Upcoming

Best iPhones

Upcoming

Tablets

Best Tablets

Upcoming

Laptops

Best Laptops

Upcoming

Televisions

Best TVs

Upcoming

Game Consoles

Best Game Consoles

Upcoming

Wearables

Best Wearables

Upcoming

Smart Home

Smart Home Tech

Upcoming

Similar threads