Problem with SwiftKey clipboard

OM2 · Jul 11, 2019

SwiftKey keyboard - the *best* keyboard in the world - apart from one thing that doesn't work

Sometime ago they added a clipboard catcher (I think that's what it's called).

It just keeps a record of what you have copied from the clipboard so you can access later.

It worked when it came out. Yipee!

But then 9 months or so (actually, I can't remember the exact time) it stopped working. It works like 5% of the time.

Something I copied 3 copies ago... I need to access. It's not there. The functionality is SUPPOSED TO be there!

I've tried sending tweets. But they don't listen.

Anyone else suffering?
I've tried other clipboard managers - they all suck. To have in the keyboard is a natural place for it to be. I don't want another program.

Thanks.

Dannydet · Jul 11, 2019

Have you tried clearing the cache in the SwiftKey keyboard app?

mikedt · Jul 11, 2019

OM2 said:
SwiftKey keyboard - the *best* keyboard in the world - apart from one thing that doesn't work

Sometime ago they added a clipboard catcher (I think that's what it's called).

It just keeps a record of what you have copied from the clipboard so you can access later.

It worked when it came out. Yipee!

But then 9 months or so (actually, I can't remember the exact time) it stopped working. It works like 5% of the time.

Something I copied 3 copies ago... I need to access. It's not there. The functionality is SUPPOSED TO be there!

I've tried sending tweets. But they don't listen.

Anyone else suffering?
I've tried other clipboard managers - they all suck. To have in the keyboard is a natural place for it to be. I don't want another program.

Thanks.

As SwiftKey is Micro$oft, Good luck!!

Hadron · Jul 11, 2019

Well I just tried it, selected 5 pieces of text one after another, and all are there.

However, it does say that if you don't "pin" them they will be auto-deleted after 1 hour. I don't know whether that's related to your problem.

OM2 · Jul 11, 2019

thanks for the replies guys.

clearing cache - just looked at settings, can't find an option.

@Hadron... good to hear it's working!
just need to figure out my problem.
i actually bought swiftkey (before it became free).
as a paying customer, i demand service!!!!!!!!!!!
(i actually bought for 10p on a special offer. LOL)

tube517 · Jul 11, 2019

OM2 said:
thanks for the replies guys.

clearing cache - just looked at settings, can't find an option.

@Hadron... good to hear it's working!
just need to figure out my problem.
i actually bought swiftkey (before it became free).
as a paying customer, i demand service!!!!!!!!!!!
(i actually bought for 10p on a special offer. LOL)

Are you a member of the Swiftkey forum? While everyone here is great, they specialize in Swiftkey troubleshooting and maybe can offer some ideas.

Dannydet · Jul 11, 2019

Go to settings, apps, SwiftKey, then clear cache....

OM2 · Jul 11, 2019

@Danndet I guess this must be what you mean:

Open your device Settings.
Go to the App list.
Select 'SwiftKey Keyboard'
Tap 'Storage'
Tap the buttons to 'Clear data' and 'Clear cache'

(Got that from Google.)

I'll give that a go. Just need to backup some settings I have.

@tube517 I'll search for Swiftkey forums first actually. I didn't they existed!

Thanks

Hadron · Jul 11, 2019

You don't need to backup before clearing cache. Clearing data, on the other hand, will erase your settings (and all other stored data from the app).

Problem with SwiftKey clipboard

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