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$25 Plan no longer available, auto-push to $35?

Discussion in 'Virgin Mobile' started by Prometheus_, Aug 21, 2011.

  1. Prometheus_

    Prometheus_ Well-Known Member
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    I signed on to Virgin late last month and the VM employee who activated my phone was kind enough to put me on the $25 a month plan as it was being removed the following month. I then set up auto payment as I was worried hitting the manual "Restart My Plan" button might push me to the $35 plan. So, what I'm asking is anyone on the $25 a month plan who paid this month, did you pay the same, or more?
     

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  2. MacFett

    MacFett Android Expert
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    If your plan was started before 20 July 2011 your plan should remain $25 per month. If you have anything other than that call VM Customer Care.
     
  3. Prometheus_

    Prometheus_ Well-Known Member
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    I called customer service. My plan will remain $25. :)
     
  4. corinthos

    corinthos Member
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    Mine is still at $25.
     
  5. biggpat86

    biggpat86 Well-Known Member
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    I found that noise out the hard way. Got me a top-up card at 7-11 and dropped 35 bucks on the reloadable card. Topped up automatically and I still have 10 dollars on the card. hahah.
     

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